Antoynette Chenault
Riverside,CA
Summary
Accomplished New Home Sales Professional with over 3 years of experience guiding buyers through the purchasing process. Closed over 285 homes while fostering strong relationships with lenders and clients. Skilled in customer relationship management and strategic sales planning, facilitating efficient transactions and high satisfaction.
Overview
41
41
years of professional experience
Work History
New Home Sales Agent
Lennar
Corona, CA
02.2023 - Current
- Greeted potential buyers, answered questions, and provided information about available properties.
- Coordinated property showings and open houses to engage potential buyers.
- Established strong client relationships to build trust and increase sales opportunities.
- Conducted tours of model homes and other available properties for prospective buyers.
- Presented financing options and facilitated mortgage application processes.
- Assisted clients in obtaining appropriate financing for their new home purchase.
- Provided detailed information on property features, pricing options, upgrades, and financing options to customers.
- Managed customer inquiries and provided exceptional service throughout transactions.
- Negotiated contracts with prospective buyers in accordance with company policies and procedures.
- Performed administrative tasks related to sales activities including updating customer records and preparing paperwork for transactions.
- Analyzed customer feedback from surveys to identify areas of improvement within the organization.
Host
Smart Staffing Solutions
01.2020 - 02.2023
- Greeted guests warmly and provided excellent customer service.
- Welcome prospective buyers and present available homes, community features, floor plans, and homeownership benefits.
Administrative Support
United Service Technologies
Placentia, CA
03.2014 - 08.2018
- Prepared and submitted client work orders accurately and on schedule for payment processing.
- Maintained organized records and supported communication between clients and internal teams.
- Provided administrative support to attorneys, paralegals and other legal professionals.
- Provided administrative support to judicial officers, clerks, and court personnel.
- Provided administrative support for regional meetings and events.
Secretary
Engineering Designs Transfer
Corona, CA
01.1998 - 01.1999
- Maintained and organized business information in computer systems and paper records to ensure accurate data retrieval.
- Assisted engineers with administrative tasks, research, and special projects to facilitate project completion.
- Coordinated multiple assignments with attention to accuracy, organization, and confidentiality to support team operations.
Personal Secretary
House of Imports
Buena Park, CA
01.1992 - 01.1993
- Contacted customers by phone, delivering professional and service-focused assistance to enhance customer satisfaction.
- Supported day-to-day office operations through accurate documentation and reliable follow-through to maintain workflow continuity.
- Entered customer and business information into company systems, ensuring organized records for efficient retrieval.
Commercial Insurance Rater and Customer Service Representative
Farmers Insurance
Orange, CA
06.1985 - 01.1992
- Reviewed and rated new commercial policies, renewals, cancellations, and reinstatements to ensure compliance and accuracy in coverage.
- Evaluated policies for proper classification and compliance with established guidelines to mitigate underwriting risks.
- Communicated with customers and internal partners to address policy questions and service requests, enhancing customer satisfaction.
Education
High School Diploma -
Orange High School
Orange, CA06-1985
Skills
- Property showcasing
- Sales and customer service
- Needs-based selling
- Closing process coordination
- Sales contract negotiation
- Contract preparation and review
- Purchase agreement support
- Lead management
- Customer relationship management
- Stakeholder coordination
- Verbal and written communication
- Persuasive communication skills
- Problem resolution
- Team collaboration
- Adaptability in fast-paced environments
Timeline
New Home Sales Agent
Lennar
02.2023 - Current
Host
Smart Staffing Solutions
01.2020 - 02.2023
Administrative Support
United Service Technologies
03.2014 - 08.2018
Secretary
Engineering Designs Transfer
01.1998 - 01.1999
Personal Secretary
House of Imports
01.1992 - 01.1993
Commercial Insurance Rater and Customer Service Representative
Farmers Insurance
06.1985 - 01.1992
High School Diploma -
Orange High School