ANTRELL HUNT

Service-minded professional with background in customer service and conflict resolution. Well-versed in handling client queries, troubleshooting issues, and managing customer complaints with patience and efficiency. Strong communication skills coupled with ability to foster positive relationships with clients and colleagues alike. Proven track record of improving customer satisfaction levels in previous roles.

• Demonstrated Master Logistics Cert, 2016
• Demonstrated Logistics Cert, 2015
• Catalog Ordering Logistics Tracking System, 2013
• Environmental Compliance, 2011
• Maintenance Management, 2008

• Recruiter, United States Army, Richmond Recruiting Battalion, Newport News, VA, 12/01/17, 02/28/23, Worked with the community, educational institutions, and Army units to provide prospective candidates information on military opportunities., Developed recruiting strategies to meet staffing needs; secured temporary employees with outside staffing agencies; researched and recommended new sources for candidate recruitment., Created enlistment campaigns with regional branch authorities; displayed promotional material on local media channels, radio networks, and displays., Reviewed applications for interested candidates; screened and interviewed candidates; approved service applications; scheduled physical testing and ASVAB testing for candidates., Reviewed candidates’ current and past medical conditions; processed medical waivers., Conducted background checks to determine candidates service eligibility., Notified candidates of selections or non-selections; scheduled and conducted new employee orientation sessions; provided information to candidate on specialty/license area identified., Provided information to candidates on compensation, benefits, and working conditions., Evaluated recruitment, testing, and selection criteria; conducted research and follow-up activities; provided recommendations to military leadership on policies changes., Interpreted and implemented human resource policies, procedures, and regulations; applied knowledge of Equal Employment Opportunity (EEO) and affirmative action guidelines.
• Motor Transport Operator, United States Army, 7TH Transportation Battalion, Joint Base Langley-Eustis, 01/01/03, 01/31/17, Supervised and operated wheeled vehicles over all types of terrain to safely transport cargo, troops, and provide advanced mobility on all missions., Managed loading and unloading of cargo; inspected loads to ensure cargo was secure; delivered customer orders according to predetermined route delivery schedule., Performed regular vehicle inspections, fluid level checks, and minor repairs, reported damage, accidents, and traffic violations to dispatchers., Monitored weather conditions prior to transport; adjusted routes as needed., Worked with route manager and dispatch to improve route efficiencies; identify problems with routes and delivery schedules; provided recommendations to improve routes and processes., Maintained vehicle logs, including fuel consumption, mileage, and maintenance records., Provided training on driving, loading, and unloading cargo; conducted briefings and meetings to provide status updates on routes and job duty enhancement., Followed DOT regulations and company guidelines; followed safety procedures for transporting dangerous and hazardous materials.
• Logistics & Transportation Manager, United States Army, 546th Transportation Company, Fort Bragg, NC, 01/01/07, 12/31/17, Planned, coordinated, and executed the transportation of $30M of materials, equipment, and personnel to support military missions across all types of terrain., Managed request and tracking for 3,500 high priority critical items; ensured on-time delivery., Participated with receiving, storing, and shipping of the inventory of products; ensured orders were processed, shipped, and re-shipped., Processed transportation movement requests for shipments; determine most effective mode of transportation based on needs, assets being moved, and delivery., Unloaded and recorded incoming products; prepared orders for shipment; performed quality checks on cargo and equipment; validated receipt of retrograde items., Served as team lead and oversaw team workload and operations; provided training to personnel on policies, operations, and processes., Documented and inventory freight shipment; conducted inspections and ensured 100% accountability for $720K of equipment and assets., Conducted inventory analysis and maintained 95% stock level allocation., Tracked status of deliveries and provided customers with information on shipments; answered customer questions and inquiries; resolved customer issues including delays, cancellations, etc., Worked with destination sites to determine future logistics and transportation needs., Maintained an organized warehouse for safety and readily available access to products.
• Master Driver Trainer, United States Army, 53RD Transportation Battalion, Joint Base Langley-Eustis, 04/01/14, 12/31/17, Developed and led training to prepare soldiers for combat; trained soldiers on handling, driving, and logistical operations for military vehicles., Determined needs for training based on interviews, training requests, and needs assessments., Conducted and drivers’ course testing, notified candidate on status of test and results., Checked vehicles to ensure the mechanical, safety, and emergency equipment worked properly.

• Veterans Service Officer, Georgia Department of Veterans Service, 08/01/24, Present, Counseling and Support: Interview and counsel veterans and their dependents regarding benefits such as pensions, compensation, education, hospitalization, insurance, loans, and medical care., Claims Preparation: Prepare formal claims and compile supporting documents for presentation to appropriate agencies. Assist veterans in rebutting denied claims and navigating the appeals process., Outreach Services: Conduct outreach to veterans in hospitals, nursing homes, and residences, providing information and assistance with claims., Collaboration: Maintain contact with veteran’s service organizations and governmental agencies to provide comprehensive support to veterans and their families., Documentation and Reporting: Prepare and maintain records and reports, including claims determination reports and required federal statistical documents., Advocacy: Act as a liaison between veterans and various organizations, advocating for their rights and benefits.
• Personnel Assistant II, Service Source, Joint Base Langley-Eustis, 04/01/23, 06/30/24, Monitored productivity and implemented modifications to deadlines were met on routine tasks., Performed office inventory activities; processed requisitions and ordered supplies and material to maintain stock levels; reviewed shipments and verified orders upon receipt against invoice., Recorded data into internal database; maintained and updated filing and mailing system., Addressed customer questions; provided updates or changes to accounts; resolved disputes., Distributed messages and correspondence to staff and management; reviewed communications and routed to appropriate level for approval and signature., Screen reassignment rosters and processes military personnel for reassignment., Process military retirement order and DD 214 for enlisted service members.
• Recruiter, United States Army, Richmond Recruiting Battalion, Newport News, VA, 12/01/17, 02/28/23, Worked with the community, educational institutions, and Army units to provide prospective candidates information on military opportunities., Developed recruiting strategies to meet staffing needs; secured temporary employees with outside staffing agencies; researched and recommended new sources for candidate recruitment., Created enlistment campaigns with regional branch authorities; displayed promotional material on local media channels, radio networks, and displays., Reviewed applications for interested candidates; screened and interviewed candidates; approved service applications; scheduled physical testing and ASVAB testing for candidates., Reviewed candidates’ current and past medical conditions; processed medical waivers., Conducted background checks to determine candidates service eligibility., Notified candidates of selections or non-selections; scheduled and conducted new employee orientation sessions; provided information to candidate on specialty/license area identified., Provided information to candidates on compensation, benefits, and working conditions., Evaluated recruitment, testing, and selection criteria; conducted research and follow-up activities; provided recommendations to military leadership on policies changes., Interpreted and implemented human resource policies, procedures, and regulations; applied knowledge of Equal Employment Opportunity (EEO) and affirmative action guidelines.
• Motor Transport Operator, United States Army, 7TH Transportation Battalion, Joint Base Langley-Eustis, 01/01/03, 01/31/17, Supervised and operated wheeled vehicles over all types of terrain to safely transport cargo, troops, and provide advanced mobility on all missions., Managed loading and unloading of cargo; inspected loads to ensure cargo was secure; delivered customer orders according to predetermined route delivery schedule., Performed regular vehicle inspections, fluid level checks, and minor repairs, reported damage, accidents, and traffic violations to dispatchers., Monitored weather conditions prior to transport; adjusted routes as needed., Worked with route manager and dispatch to improve route efficiencies; identify problems with routes and delivery schedules; provided recommendations to improve routes and processes., Maintained vehicle logs, including fuel consumption, mileage, and maintenance records., Provided training on driving, loading, and unloading cargo; conducted briefings and meetings to provide status updates on routes and job duty enhancement., Followed DOT regulations and company guidelines; followed safety procedures for transporting dangerous and hazardous materials.
• Logistics & Transportation Manager, United States Army, 546th Transportation Company, Fort Bragg, NC, 01/01/07, 12/31/17, Planned, coordinated, and executed the transportation of $30M of materials, equipment, and personnel to support military missions across all types of terrain., Managed request and tracking for 3,500 high priority critical items; ensured on-time delivery., Participated with receiving, storing, and shipping of the inventory of products; ensured orders were processed, shipped, and re-shipped., Processed transportation movement requests for shipments; determine most effective mode of transportation based on needs, assets being moved, and delivery., Unloaded and recorded incoming products; prepared orders for shipment; performed quality checks on cargo and equipment; validated receipt of retrograde items., Served as team lead and oversaw team workload and operations; provided training to personnel on policies, operations, and processes., Documented and inventory freight shipment; conducted inspections and ensured 100% accountability for $720K of equipment and assets., Conducted inventory analysis and maintained 95% stock level allocation., Tracked status of deliveries and provided customers with information on shipments; answered customer questions and inquiries; resolved customer issues including delays, cancellations, etc., Worked with destination sites to determine future logistics and transportation needs., Maintained an organized warehouse for safety and readily available access to products.
• Master Driver Trainer, United States Army, 53RD Transportation Battalion, Joint Base Langley-Eustis, 04/01/14, 12/31/17, Developed and led training to prepare soldiers for combat; trained soldiers on handling, driving, and logistical operations for military vehicles., Determined needs for training based on interviews, training requests, and needs assessments., Conducted and drivers’ course testing, notified candidate on status of test and results., Checked vehicles to ensure the mechanical, safety, and emergency equipment worked properly.