Summary
Overview
Work History
Education
Skills
Timeline
Generic

ANTRICE SPELLS

Houston

Summary

Results-driven professional with a Bachelor of Science in Legal Studies and a strong foundation in regulatory compliance, data analysis, and risk assessment. Demonstrated ability to ensure adherence to policies and procedures through exceptional attention to detail, strong analytical skills, and a commitment to accuracy. Skilled in employee training, project management, and data management, with a passion for ensuring all compliance standards are being implemented.

Overview

10
10
years of professional experience

Work History

INDIRECT ACCOUNT EXECUTIVE

Cricket Wireless
03.2013 - 11.2021
  • Managed and supported over 30 retail locations ensuring adherence to all operational and company standards.
  • Leveraged company tools and data analysis to track performance compliancy with sales and operational targets. Provided training to retail partners to guarantee they followed best practices and company protocols.
  • Conducted performance evaluations to provide feedback in order to improve processes. Supported channel partners during challenging periods by providing creative solutions that helped overcome obstacles.
  • Collaborated with retailers to implement regulatory measures and enhance customer experience. Swiftly resolving issues and maintaining focus on delivering outstanding customer experiences.
  • Increased sales by 15% during my first 3 months and streamlined communication processes between internal departments, facilitating efficient resolution of partner requests or concerns.

Regional Manager

Peak Living
05.2019 - 05.2021
  • Analyzed regional performance metrics and developed strategic plans to enhance operational efficiency.
  • Mentored and supervised on-site managers, promoting leadership development and consistent execution of business goals.
  • Directed operations for multiple residential properties across the region, ensuring high occupancy rates and adherence to company standards.
  • Conducted property audits, implemented performance improvement plans, and ensured team alignment with corporate policies.

Property Manager

Portico
02.2014 - 05.2019
  • Oversaw day to day operations of multi-family residential communities, including leasing, maintenance coordination, and resident relations.
  • Managed vendor relationships, budget forecasting, and expense control to maximize property profitability.
  • Ensured compliance with local, state, and federal housing regulations and fair housing laws.
  • Utilized Yardi, Onesite, Knock, and Bluebonnet software to manage tenant records, financials, and work orders efficiently.


LEAD SALES REPRESENTATIVE

Cricket Wireless
04.2012 - 03.2013
  • Ensured accurate inventory to meet sales needs and financial transactions, emphasizing the importance of data accuracy and compliance policies.
  • Cultivated a positive and collaborative work environment by actively engaging with team members and fostering a culture of teamwork and enthusiasm.
  • Conducted training sessions for new employees on product offerings, equipping them with the knowledge and skills to effectively assist customers.
  • Monitored and managed daily shipping and receiving processes, meticulously overseeing cash and inventory transactions to uphold financial accuracy and security standards.

Education

Bachelor of Science - Legal Studies

University of Houston

Skills

  • Policy Review
  • Project Coordination
  • Risk Management Review
  • Workforce Training
  • Data Organization & Analysis
  • Project Management

Timeline

Regional Manager

Peak Living
05.2019 - 05.2021

Property Manager

Portico
02.2014 - 05.2019

INDIRECT ACCOUNT EXECUTIVE

Cricket Wireless
03.2013 - 11.2021

LEAD SALES REPRESENTATIVE

Cricket Wireless
04.2012 - 03.2013

Bachelor of Science - Legal Studies

University of Houston

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