Summary
Work History
Education
Skills
Timeline
Generic

Antuan Harris

Conroe,TX

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Work History

Retail Sales Associate

Panera Bread
Barstow, CA
07.2016 - 09.2022
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Helped customers complete purchases, locate items and join reward programs.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Increased sales and customer satisfaction through personalized servicing.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Cross-Trained as a dishwasher, dining room attendant, drive thru cashier.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Supported efficient and timely replenishment of sales floor merchandise.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Greeted customers and helped with product questions, selections and purchases.

Shift Leader

Arby's
Victorville, CA
05.2006 - 07.2016
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Enforced company policies and regulations with employees.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Oversaw talented team by actively communicating project information, remedying issues and delivering positive feedback.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Frequently inspected production area to verify proper equipment operation.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Collected, arranged and input information into database system.

Shift Leader

Jack In The Box
Victorville, CA
05.2002 - 05.2006
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Superior Guest Service
  • Minimized Labor and Waste
  • Ensured Food was Quality Fast and Friendly
  • Ran Shifts
  • Communication, Training and Flow of Service Control
  • Cash Pulls
  • Handled Complaints Professionally

Remodeling Crew Member

Walmart
Victorville, CA
06.2002 - 08.2002
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Experience with shelving, signs and labeling
  • Label gun and scanner experience

Education

No Degree - Music Education

Victor Valley College
Victorville, CA
05.2001 -

Skills

Decision-Making

Teamwork and Collaboration

Interpersonal Communication

Cash register operation

Cash Handling

Point of sale operation

Product and service sales

Store opening and closing

Leadership Skills

Management Skills

People Skills

Communication Skills

Timeline

Retail Sales Associate

Panera Bread
07.2016 - 09.2022

Shift Leader

Arby's
05.2006 - 07.2016

Remodeling Crew Member

Walmart
06.2002 - 08.2002

Shift Leader

Jack In The Box
05.2002 - 05.2006

No Degree - Music Education

Victor Valley College
05.2001 -
Antuan Harris