Antwain Amos
Arlington,TX
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure a position. Ready to help team achieve company goals. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
15
15
years of professional experience
Work History
CSAA
AAA Insurance Company
07.2023 - 10.2024
- Reduced errors in claim submissions by providing clear guidance to policyholders on required documentation and information needed for processing.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Ensured accurate documentation and record-keeping, adhering to company policies and industry regulations.
Inside Sales Manager
Westlake Financial Dba Western Funding Inc
01.2015 - 02.2022
- Sales Duties Include:
- Achievements:
- Consistently capturing $1M+ in sales per month
- Completed over 250 contracts in 1 month
- Developed strong relationships with clients through consistent communication and exceptional customer service.
- Liaised with clients via email or phone to identify and address needs, growing existing accounts through cross-selling.
- Managed 10 sales specialists by coaching on effective sales techniques, monitoring performance and offering helpful feedback.
- Mentored junior team members on best practices for inside sales techniques, fostering a culture of continuous improvement within the department.
Sales Executive
Optoelectronic Technology
02.2010 - 01.2014
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
Education
No Degree - Biomedical Engineering
UNLV
Las Vegas, NVSkills
- Excellent Communication
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Dependable and Responsible
- Multitasking Abilities
Timeline
CSAA
AAA Insurance Company
07.2023 - 10.2024
Inside Sales Manager
Westlake Financial Dba Western Funding Inc
01.2015 - 02.2022
Sales Executive
Optoelectronic Technology
02.2010 - 01.2014
No Degree - Biomedical Engineering
UNLV
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