Antwain Marlowe
Peoria,AZ
Summary
Dynamic and results-oriented professional with a proven track record at Progress Residential and Wells Fargo. Excelled in discrepancy resolution and fostered strong interpersonal connections. Demonstrated exceptional organizational skills and analytical decision-making, leading to enhanced operational excellence and customer loyalty. Expert in delivering training and support, ensuring team agility and performance.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Application Coordinator 2
Progress Residential
01.2023 - Current
- Reviewed tenant applications to assess qualifications and risk, ensuring alignment with rental criteria to identify suitable candidates for occupancy.
- Delivered training, documentation and end-user support.
- Monitored daily reports and escalated issues to system administrators to reach resolution when appropriate.
- Offered system and application support to internal employees.
Personal Trainer
VASA Fitness
07.2021 - 02.2022
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Explained exercise modifications and contraindicated movements to participants with history of injury.
- Developed, planned, and led personal and group fitness sessions.
- Collaborated with other fitness professionals to develop and implement new programs.
Business Banker 3
Wells Fargo
09.2016 - 10.2019
- Cross-trained existing employees to maximize team agility and performance.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Completed transactions for customers and capitalized on opportunities to cross-sell products and services.
Education
High School Diploma -
Washington Highschool
Phoenix, AZ05-2015
Skills
- Discrepancy Resolution
- Punctual and dependable
- Expectation setting
- Detail Oriented
- Communication and interpersonal connection
- Sound analytical decision making
- Organization and prioritization
Certification
- Licensed in real estate
- CPT - Certified Personal Trainer
- Licensed property manager
Timeline
Application Coordinator 2
Progress Residential
01.2023 - Current
Personal Trainer
VASA Fitness
07.2021 - 02.2022
Business Banker 3
Wells Fargo
09.2016 - 10.2019
- Licensed in real estate
- CPT - Certified Personal Trainer
- Licensed property manager
High School Diploma -
Washington Highschool
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