Crocheting
Cynthia Schickel
Jeannette,PA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
15
15
years of professional experience
Work History
Cash Application Specialist
Zoll Services LLC
Pittsburgh, PA
01.2015 - 09.2024
- Reviewed and applied customer payments to accounts using Lockbox, ACH, checks and wire transfers.
- Processed credit card payments utilizing the appropriate payment processor.
- Assisted with month end closing activities related to cash application.
- Participated in special projects as needed within the department.
- Collected, posted and managed patient account payments.
- Trained new team members on company policies and accounting systems to keep team operations productive and efficient.
- Participated in workshops, seminars, and training classes to gain stronger education in industry updates and federal regulations.
- Maintained accounting ledgers by verifying and posting account transactions.
Medical Assistant
Partners In Health Care, Naturally
Delmont, PA
08.2009 - 01.2015
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Provided assistance to medical staff in performing minor surgical procedures.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Inspected equipment to ensure proper working order prior to use on patients.
- Organized patient charts before each day's clinic sessions began.
- Collected samples from patients for laboratory testing purposes.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Measured vital signs and took medical histories to prepare patients for examination.
- Cleaned and maintained medical equipment following procedures and standards.
- Documented notes during patient visits.
- Responded to patient callbacks and phone-in prescription refill requests.
- Prepared treatment rooms for patient examinations.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Explained treatment procedures and physicians' instructions.
- Positioned patients properly during examination or treatment for comfort and safety.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Administered medications under physician's supervision.
- Changed dressings on wounds to prevent infection and check for healing.
Education
Associate of Science - Medical Assistant
06-2012
Cosmetology License - Cosmetoloty
09-2004
Skills
- Payment Processing
- Invoice Verification
- Spreadsheet tracking
- Debt management
- Hour Tracking
- Management accounting
- Word Processing
- Data Analysis
- General accounting
- Customer Account Management
- Administrative Support
- Financial Reporting
- Discrepancy Resolution
- Bookkeeping
- Customer Service
- Office Equipment Operation
- Active Listening
- Team Collaboration
- Spreadsheet Management
- Account Posting
- Problem-solving abilities
- Goal Setting
- Deadline-oriented
- Phlebotomy
- Patient-focused care
- HIPAA Compliance
- Procedure Assistance
- Medical Terminology
- Data Entry
- Inventory Management
- Restocking lab supplies
- Respiratory equipment utilization
- Venipuncture and phlebotomy
- EKG set up and monitoring
- Pipetting
- Maintaining confidentiality
- Immunization Administration
- Medical terminology proficiency
- Specimens collection and processing
- General housekeeping ability
- Patient Relations
- Electrocardiography (EKG)
- Able to lift 15 pounds
- Equipment Sterilization
- Vital Sign Monitoring
- Preparing specimens and samples
- Patient skin and nail care
- Stocking supplies
- Direct Patient Care
- Vital sign monitors
- Human anatomy and physiology
- Sterilization techniques
- Wound care and irrigation
- Lab equipment setup
- Medical Equipment Operation
- Medical Procedures
- CPR
- Understands medical procedures
- Patient toileting
- First Aid
Interests
Reading
Watching Movies
Painting
Timeline
Cash Application Specialist - Zoll Services LLC
01.2015 - 09.2024
Medical Assistant - Partners In Health Care, Naturally
08.2009 - 01.2015
Sanford Brown School of Health And Business - Associate of Science, Medical Assistant
Empire Beauty School - Monroeville, Pa - Cosmetology License, Cosmetoloty
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