Antwaine Johnson
Nashville,TN
Summary
Security professional with solid expertise in safeguarding assets, maintaining order, and ensuring safety. Strong focus on collaboration, reliability, and adaptability to changing situations. Skilled in threat assessment, emergency response, and conflict resolution. Known for integrity, vigilance, and effective communication.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Merchandiser
Lewis Brother Bakeries
Nashville, TN
04.2024 - Current
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
Security Officer
Blueline Security
Nashville, TN
05.2022 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked and verified photo identification prior to granting facility access.
Forklift Operator
Wilson Sporting Goods
Nashville, TN
10.2024 - 05.2025
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
Armed Security Officer
Walden Security
Nashville, TN
11.2019 - 03.2021
- Provide prompt and courteous service:
- Resolve any customer complaints in a friendly, courteous manner and advise the Operations Manager of all serious complaints or incidences.
- Inspect the fence line for indications of unauthorized entry or potential security risks.
- Insure the offices, auction building, and grounds are secured at established times. Note any security, safety or fire hazards.
- Watches for and reports irregularities, such as fire hazards, leaking water pipes, and security doors left unlocked.
- Secure gates at established times and patrol auction property. Check for unlocked doors. Maintain radio contact with the main gate.
- Warns violators of rule infractions, such as loitering, smoking, or carrying forbidden articles, and apprehends or expels miscreants.
- Sounds alarm or calls police or fire department by telephone in case of fire or presence of unauthorized persons.
- Permits authorized persons to enter property. Observes departing personnel to guard against theft of company property.
- Practice and always promote teamwork. Set a good personal example of attitude and performance.
Security Officer
Sunstate Security
Nashville, TN
05.2020 - 08.2020
- Provide prompt and courteous service:
- Resolve any customer complaints in a friendly, courteous manner and advise the Operations Manager of all serious complaints or incidences.
- Inspect the fence line for indications of unauthorized entry or potential security risks.
- Insure the offices, auction building, and grounds are secured at established times. Note any security, safety or fire hazards.
- Watches for and reports irregularities, such as fire hazards, leaking water pipes, and security doors left unlocked.
- Secure gates at established times and patrol auction property. Check for unlocked doors. Maintain radio contact with the main gate.
- Warns violators of rule infractions, such as loitering, smoking, or carrying forbidden articles, and apprehends or expels miscreants.
- Sounds alarm or calls police or fire department by telephone in case of fire or presence of unauthorized persons.
- Permits authorized persons to enter property. Observes departing personnel to guard against theft of company property.
- Practice and always promote teamwork. Set a good personal example of attitude and performance.
Security Officer
Securitas
Nashville, TN
02.2020 - 06.2020
- Provide prompt and courteous service:
- Resolve any customer complaints in a friendly, courteous manner and advise the Operations Manager of all serious complaints or incidences.
- Inspect the fence line for indications of unauthorized entry or potential security risks.
- Insure the offices, auction building, and grounds are secured at established times. Note any security, safety or fire hazards.
- Watches for and reports irregularities, such as fire hazards, leaking water pipes, and security doors left unlocked.
- Secure gates at established times and patrol auction property. Check for unlocked doors. Maintain radio contact with the main gate.
- Warns violators of rule infractions, such as loitering, smoking, or carrying forbidden articles, and apprehends or expels miscreants.
- Sounds alarm or calls police or fire department by telephone in case of fire or presence of unauthorized persons.
- Permits authorized persons to enter property. Observes departing personnel to guard against theft of company property.
- Practice and always promote teamwork. Set a good personal example of attitude and performance.
Armed Security Guard
PalAmerican Security
Nashville, TN
10.2019 - 01.2020
- Provide prompt and courteous service:
- Resolve any customer complaints in a friendly, courteous manner and advise the Operations Manager of all serious complaints or incidences.
- Inspect the fence line for indications of unauthorized entry or potential security risks.
- Insure the offices, auction building, and grounds are secured at established times. Note any security, safety or fire hazards.
- Watches for and reports irregularities, such as fire hazards, leaking water pipes, and security doors left unlocked.
- Secure gates at established times and patrol auction property. Check for unlocked doors. Maintain radio contact with the main gate.
- Warns violators of rule infractions, such as loitering, smoking, or carrying forbidden articles, and apprehends or expels miscreants.
- Sounds alarm or calls police or fire department by telephone in case of fire or presence of unauthorized persons.
- Permits authorized persons to enter property. Observes departing personnel to guard against theft of company property.
- Practice and always promote teamwork. Set a good personal example of attitude and performance.
Security Officer
U S Security Associates/Allied Universal
Nashville, TN
09.2018 - 11.2019
- Provide prompt and courteous service:
- Resolve any customer complaints in a friendly, courteous manner and advise the Operations Manager of all serious complaints or incidences.
- Inspect the fence line for indications of unauthorized entry or potential security risks.
- Insure the offices, auction building, and grounds are secured at established times. Note any security, safety or fire hazards.
- Watches for and reports irregularities, such as fire hazards, leaking water pipes, and security doors left unlocked.
- Secure gates at established times and patrol auction property. Check for unlocked doors. Maintain radio contact with the main gate.
- Warns violators of rule infractions, such as loitering, smoking, or carrying forbidden articles, and apprehends or expels miscreants.
- Sounds alarm or calls police or fire department by telephone in case of fire or presence of unauthorized persons.
- Permits authorized persons to enter property. Observes departing personnel to guard against theft of company property.
- Practice and always promote teamwork. Set a good personal example of attitude and performance.
Security Officer
Walden Security
Nashville, TN
08.2018 - 10.2019
- Provide prompt and courteous services
- Inspect the fence line for indications of unauthorized entry or potential security risks.
- Insure the offices, auction building and grounds are secured at established times. Note any security, safety or fire hazards.
- Watches for and reports irregularities, such as fire hazards, leaking water pipes, and security doors left unlocked.
- Secure gates at established times and patrol auction property. Check for unlocked doors. Maintain radio contact with the main gate.
- Warns violators of rule infractions, such as loitering, smoking, or carrying forbidden articles, and apprehends or expels miscreants.
- Sounds alarm or calls police or fire department by telephone in case of fire or presence of unauthorized persons.
- Permits authorized persons to enter property. Observes departing personnel to guard against theft of company property.
- Practice and always promote teamwork. Set a good personal example of attitude and performance.
Security Guard
First Class Security
Nashville, TN
05.2018 - 01.2019
- Provide prompt and courteous service:
- Resolve any customer complaints in a friendly, courteous manner and advise the Operations Manager of all serious complaints or incidences.
- Inspect the fence line for indications of unauthorized entry or potential security risks.
- Insure the offices, auction building, and grounds are secured at established times. Note any security, safety or fire hazards.
- Watches for and reports irregularities, such as fire hazards, leaking water pipes, and security doors left unlocked.
- Secure gates at established times and patrol auction property. Check for unlocked doors. Maintain radio contact with the main gate.
- Warns violators of rule infractions, such as loitering, smoking, or carrying forbidden articles, and apprehends or expels miscreants.
- Sounds alarm or calls police or fire department by telephone in case of fire or presence of unauthorized persons.
- Permits authorized persons to enter property. Observes departing personnel to guard against theft of company property.
- Practice and always promote teamwork. Set a good personal example of attitude and performance.
Security Guard
Vinson Security
Nashville, TN
05.2018 - 05.2018
- Provide prompt and courteous service:
- Resolve any customer complaints in a friendly, courteous manner and advise the Operations Manager of all serious complaints or incidences.
- Inspect the fence line for indications of unauthorized entry or potential security risks.
- Insure the offices, auction building, and grounds are secured at established times. Note any security, safety or fire hazards.
- Watches for and reports irregularities, such as fire hazards, leaking water pipes, and security doors left unlocked.
- Secure gates at established times and patrol auction property. Check for unlocked doors. Maintain radio contact with the main gate.
- Warns violators of rule infractions, such as loitering, smoking, or carrying forbidden articles, and apprehends or expels miscreants.
- Sounds alarm or calls police or fire department by telephone in case of fire or presence of unauthorized persons.
- Permits authorized persons to enter property. Observes departing personnel to guard against theft of company property.
- Practice and always promote teamwork. Set a good personal example of attitude and performance.
Probation Officer
TN Department of Parole
10.2017 - 05.2018
- Processing Information:
- Prepares and maintains offenders' records and reports
- Evaluating Information to Determine Compliance with Standards
- Getting Information
- Making Decisions and Solving Problems
- Resolving Conflicts and Negotiating with Others
- Analyzing Data or Information
- Assisting and Caring for Others
- Judging the Qualities of Things, Services, or People:
- Uses Level Service Case Management Inventory (LSCMI) to determine the offenders risk level and frequency of needed services.
- Investigates significant offender and staff related events to determine if incident reports are required by policy and procedures.
- Assists offenders in decision-making processes.
- Assesses the availability of service providers to deliver appropriate services to offenders.
- Assists in determining the value of court ordered offender restitution.
- Communicating with Supervisors, Peers, or Subordinates
- Developing Objectives and Strategies
- Training and Teaching Others
- Identifying Objects, Actions, and Events
- Communicating with Persons Outside Organization
- Interacting with Computers
- Scheduling Work and Activities
- Interpreting the Meaning of Information
- Coaching and Developing Others
- Documenting/Recording Information
- Estimating the Quantifiable Characteristics of Products, Events, or Information
- Organizing, Planning, and Prioritizing Work
- Updating and Using Relevant Knowledge
- Operating Vehicles, Mechanized Devices, or Equipment
Security Guard
U S Security Associates
Nashville, TN
10.2017 - 05.2018
- Provide prompt and courteous services
- Inspect the fence line for indications of unauthorized entry or potential security risks.
- Insure the offices, auction building and grounds are secured at established times. Note any security, safety or fire hazards.
- Watches for and reports irregularities, such as fire hazards, leaking water pipes, and security doors left unlocked.
- Secure gates at established times and patrol auction property. Check for unlocked doors. Maintain radio contact with the main gate.
- Warns violators of rule infractions, such as loitering, smoking, or carrying forbidden articles, and apprehends or expels miscreants.
- Sounds alarm or calls police or fire department by telephone in case of fire or presence of unauthorized persons.
- Permits authorized persons to enter property. Observes departing personnel to guard against theft of company property.
- Practice and always promote teamwork. Set a good personal example of attitude and performance.
DFS Associate
Genesco
Nashville, TN
03.2017 - 03.2018
- Wiped all laptop and desktop hard drives.
Security Guard
G4S Security
Nashville, TN
06.2017 - 10.2017
- Provide prompt and courteous services
- Inspect the fence line for indications of unauthorized entry or potential security risks.
- Insure the offices, auction building and grounds are secured at established times. Note any security, safety or fire hazards.
- Watches for and reports irregularities, such as fire hazards, leaking water pipes, and security doors left unlocked.
- Secure gates at established times and patrol auction property. Check for unlocked doors. Maintain radio contact with the main gate.
- Warns violators of rule infractions, such as loitering, smoking, or carrying forbidden articles, and apprehends or expels miscreants.
- Sounds alarm or calls police or fire department by telephone in case of fire or presence of unauthorized persons.
- Permits authorized persons to enter property. Observes departing personnel to guard against theft of company property.
- Practice and always promote teamwork. Set a good personal example of attitude and performance.
Security Officer
Allied Barton
Nashville, TN
09.2016 - 10.2016
- Provide prompt and courteous services
- Inspect the fence line for indications of unauthorized entry or potential security risks.
- Insure the offices, auction building and grounds are secured at established times. Note any security, safety or fire hazards.
- Watches for and reports irregularities, such as fire hazards, leaking water pipes, and security doors left unlocked.
- Secure gates at established times and patrol auction property. Check for unlocked doors. Maintain radio contact with the main gate.
- Warns violators of rule infractions, such as loitering, smoking, or carrying forbidden articles, and apprehends or expels miscreants.
- Sounds alarm or calls police or fire department by telephone in case of fire or presence of unauthorized persons.
- Permits authorized persons to enter property. Observes departing personnel to guard against theft of company property.
- Practice and always promote teamwork. Set a good personal example of attitude and performance.
Customer Service Representative/Scheduler
Complex Care Solutions
Nashville, TN
11.2015 - 06.2016
- Scheduled appointments for Nurse Practitioners.
- Handled calls from medical clients.
Security Guard
Dynamic Security
Nashville, TN
06.2014 - 12.2015
- Provide prompt and courteous services
- Inspect the fence line for indications of unauthorized entry or potential security risks.
- Insure the offices, auction building and grounds are secured at established times. Note any security, safety or fire hazards.
- Watches for and reports irregularities, such as fire hazards, leaking water pipes, and security doors left unlocked.
- Secure gates at established times and patrol auction property. Check for unlocked doors. Maintain radio contact with the main gate.
- Warns violators of rule infractions, such as loitering, smoking, or carrying forbidden articles, and apprehends or expels miscreants.
- Sounds alarm or calls police or fire department by telephone in case of fire or presence of unauthorized persons.
- Permits authorized persons to enter property. Observes departing personnel to guard against theft of company property.
- Practice and always promote teamwork. Set a good personal example of attitude and performance.
Customer Service Representative
Healthstar, LLC
Nashville, TN
04.2015 - 09.2015
- Received Inbound calls about medical tablets.
- Trained and assisted with questions about the medical tablets.
- Performed data entry
Leasing Consultant
Brookside Properties
Nashville, TN
03.2014 - 03.2015
- Greet prospects and qualify by covering all criteria (ask questions; utilize completed guest cards, etc.).
- Immediately record all telephone and in-person visits on appropriate reports.
- Files own guest cards and maintain according to established procedures.
- Inspect models and available market ready, communicate related service needs to Property Manager.
- Demonstrate community and apartment/model and apply product knowledge to clients' needs by communicating the features and benefits; close the sale.
- Have prospect complete application and secure deposit in accordance with the company procedures and Fair Housing requirements.
- Update availability report, process applications for approvals. (i.e., credit check, rental history, etc.) Submit processed applications to the Community Manager for approval. Follow up with applicant regarding status.
- Ensure apartment is ready for resident to move-in on agreed date.
- Immediately follow-up on prospects that did not close and attempt to close sale again. If unable to help prospect, refer them to sister communities to meet prospects needs.
- Secure new residents' signature(s) on appropriate paperwork prior to move-in. Orient new residents to community.
- Assist in monitoring renewals. Distribute and follow-up on renewal notices.
- Monitor advertising effectiveness. Gather information about market competition in the area and file.
- Represent the company in a professional manner at all the times.
Guest Service Representative
Sleep Inn and Suites
Smyrna, TN
07.2011 - 09.2012
- Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns
- Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller
- Update customer information in the customer service database during and after each call
- Work with the management team to stay updated on product knowledge and be informed of any changes in company policies
- Impact the company's bottom line by problem solving and turning frustrated clients into repeat customers
Security Officer
Brantley Security
Nashville, TN
07.2010 - 07.2011
- Provide prompt and courteous services
- Inspect the fence line for indications of unauthorized entry or potential security risks.
- Insure the offices, auction building and grounds are secured at established times. Note any security, safety or fire hazards.
- Watches for and reports irregularities, such as fire hazards, leaking water pipes, and security doors left unlocked.
- Secure gates at established times and patrol auction property. Check for unlocked doors. Maintain radio contact with the main gate.
- Warns violators of rule infractions, such as loitering, smoking, or carrying forbidden articles, and apprehends or expels miscreants.
- Sounds alarm or calls police or fire department by telephone in case of fire or presence of unauthorized persons.
- Permits authorized persons to enter property. Observes departing personnel to guard against theft of company property.
- Practice and always promote teamwork. Set a good personal example of attitude and performance.
Security Officer
Walden Security
Nashville, TN
09.2007 - 01.2009
- Provide prompt and courteous services
- Inspect the fence line for indications of unauthorized entry or potential security risks.
- Insure the offices, auction building and grounds are secured at established times. Note any security, safety or fire hazards.
- Watches for and reports irregularities, such as fire hazards, leaking water pipes, and security doors left unlocked.
- Secure gates at established times and patrol auction property. Check for unlocked doors. Maintain radio contact with the main gate.
- Warns violators of rule infractions, such as loitering, smoking, or carrying forbidden articles, and apprehends or expels miscreants.
- Sounds alarm or calls police or fire department by telephone in case of fire or presence of unauthorized persons.
- Permits authorized persons to enter property. Observes departing personnel to guard against theft of company property.
- Practice and always promote teamwork. Set a good personal example of attitude and performance.
Guest Service Representative
Holiday Inn Express
Nashville, TN
07.2006 - 09.2007
- Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns
- Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller
- Update customer information in the customer service database during and after each call
- Work with the management team to stay updated on product knowledge and be informed of any changes in company policies
- Impact the company's bottom line by problem solving and turning frustrated clients into repeat customers
Red Roof Inn
Nashville, TN
10.2005 - 07.2006
Education
Bachelor's - Criminal Justice
ITT Technical Institute
Nashville, TN01.2011
Skills
- Security
- Customer service
- Time management
- Excel
- Microsoft office
- Outlook
- Powerpoint
- Word
- Written and verbal
- Typing
- Cash Handling
- Organizational Skills
- Front Desk
- Surveillance
- Property Leasing
- Conflict Management
- Property Management
Certification
- Security Guard
- Class D Security License
Timeline
Forklift Operator
Wilson Sporting Goods
10.2024 - 05.2025
Merchandiser
Lewis Brother Bakeries
04.2024 - Current
Security Officer
Blueline Security
05.2022 - Current
Security Officer
Sunstate Security
05.2020 - 08.2020
Security Officer
Securitas
02.2020 - 06.2020
Armed Security Officer
Walden Security
11.2019 - 03.2021
Armed Security Guard
PalAmerican Security
10.2019 - 01.2020
Security Officer
U S Security Associates/Allied Universal
09.2018 - 11.2019
Security Officer
Walden Security
08.2018 - 10.2019
Security Guard
First Class Security
05.2018 - 01.2019
Security Guard
Vinson Security
05.2018 - 05.2018
Probation Officer
TN Department of Parole
10.2017 - 05.2018
Security Guard
U S Security Associates
10.2017 - 05.2018
Security Guard
G4S Security
06.2017 - 10.2017
DFS Associate
Genesco
03.2017 - 03.2018
Security Officer
Allied Barton
09.2016 - 10.2016
Customer Service Representative/Scheduler
Complex Care Solutions
11.2015 - 06.2016
Customer Service Representative
Healthstar, LLC
04.2015 - 09.2015
Security Guard
Dynamic Security
06.2014 - 12.2015
Leasing Consultant
Brookside Properties
03.2014 - 03.2015
Guest Service Representative
Sleep Inn and Suites
07.2011 - 09.2012
Security Officer
Brantley Security
07.2010 - 07.2011
Security Officer
Walden Security
09.2007 - 01.2009
Guest Service Representative
Holiday Inn Express
07.2006 - 09.2007
Red Roof Inn
10.2005 - 07.2006
Bachelor's - Criminal Justice
ITT Technical Institute