Antwon Johnson
Benton Harbor,MI
Summary
Dynamic Security Officer with proven expertise at Benton Harbor High School in surveillance techniques and crowd management. Demonstrated ability to enhance safety through effective incident reporting and emergency response. Committed to maintaining secure environments while delivering exceptional customer service, ensuring a safe and orderly atmosphere during events.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Security Officer
Benton Harbor High School
Benton Harbor, MI
08.2019 - 05.2024
- Secured personnel and premises by inspecting buildings and patrolling property.
- Operated communication systems between officers stationed throughout the facility.
- Patrolled crowds during events to preserve order and promote security.
- Completed incident reports to record security or loss prevention incidents.
- Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
Service Advisor
Uhaul Moving And Storage
Benton Harbor, MI
01.2014 - 05.2019
- Supported sales team members to drive growth and development.
- Prepared invoices for services rendered and collected payments from customers.
- Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
- Prepared and evaluated CRM reports to identify problems and areas for improvement.
- Updated system with order specifics and customer details, preferences, and billing information.
- Demonstrated knowledge of advanced diagnostic equipment used in the shop.
Painter's Helper
Mortenson
Benton Harbor, MI
03.2009 - 11.2013
- Painted walls and other large areas using brushes, rollers and spray guns.
- Communicated with crew leader to receive new job assignments.
- Measured walls accurately to determine the amount of material needed for each job.
- Organized supplies and tracked stock levels to maintain inventory records and request reorders.
- Checked that all equipment is functioning correctly before starting any project.
Education
High School Diploma -
Lake Michigan College
Benton Harbor, MI06-2001
Skills
- Surveillance techniques
- Emergency response
- Incident reporting
- Access control
- Crowd management
- Customer service
Certification
Forklift Driver, CPR certified.
Timeline
Security Officer
Benton Harbor High School
08.2019 - 05.2024
Service Advisor
Uhaul Moving And Storage
01.2014 - 05.2019
Painter's Helper
Mortenson
03.2009 - 11.2013
High School Diploma -
Lake Michigan College