Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Office Administrator/Manager
Graphics United, LLC
02.2009 - 11.2022
Manage and maintain schedules and appointments
Arrange and coordinate meetings and events
Record, transcribe, and distribute meeting agendas and minutes
Answer and direct phone calls and emails to designers
Organize and maintain the system for filing documents
Perform research and compile data as needed
Assist in preparation of reports, presentations, and spreadsheets
Planning, organizing, data entry and directing the completion of specific projects for the business while ensuring these projects are on time, on budget, and within scope
Ability to type 40 WPM.
Office Administrator
Innovative Marketing
03.2004 - 10.2008
Organize and maintain the system for filing documents
Perform research and compile data as needed
Assist in preparation of reports, presentations, and spreadsheets
Planning, organizing
Organize and maintain the system for filing documents
Perform research and compile data as needed
Assist in preparation of reports, presentations, and spreadsheets
Planning, organizing, data entry and directing the completion of specific projects for the business while
ensuring these projects are on time, on budget, and within scope.
Education
Master's Degree - Business Administration
Indiana Wesleyan University
Associate's Degree - Graphic Design Mulitimedia
Westwood College of Technology
High school diploma - General Studies
Merrillville High School
Skills
Computer Proficiency
Retail Sales Customer Service
Multi-Line Phone Talent
Administrative and Office Support
Recordkeeping Strengths
Service Standard Compliance
Sales Expertise
Certification
Business Administration (4 years)
QuickBooks (6 years)
Graphic Design (10+ years)
Web Design (5 years)
Adobe Illustrator (8 years)
Customer service (10+ years)
Social Media Management (10+ years)
Branding (10+ years)
Adobe Acrobat
Digital Marketing (10+ years)
Typography
Adobe Creative Suite (10+ years)
Layout Design (10+ years)
Email Marketing (10+ years)
Illustration
Business Management (10+ years)
Adobe Photoshop
Logo Design
Data entry (10+ years)