Anu Allah
Trappe,PA
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
3
3
years of professional experience
Work History
Sales Associate
Best Buy
11.2023 - Current
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Was awarded for being top sales associate in the micro market.
- Number 2 in sales in the store. Closed off feburary with over 100k in sales that month
Sales Representative
T-mobile By Arch
07.2023 - Current
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Used customer insights to develop innovative sales strategies to increase sales.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Listened to customer needs and desires to identify and recommend optimal products.
- Managed efficient cash register operations.
Gerneral Merchandise
Target
09.2021 - 08.2023
- Transported merchandise to sales floor and restocked shelves, racks and bins.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Greeted, serviced and thanked all customers.
- Built end caps and aisle displays to highlight products and support latest promotions.
- Created attractive displays to promote items.
- Used pallet jacks to move and position merchandise.
- Rotated manufacturer products.
- Inspected merchandise for quality and arranged proper display location on floor.
- Communicated with vendors to answer questions, order samples and resolve issues.
Barista
Starbucks, Barista
09.2021 - 08.2023
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Education
Diploma -
Perkiomen Valley High School
Collegeville, PA06.2023
Skills
- Product Merchandising and Distribution
- Product Promotion
- Onsite Product Demonstrations
- Sales Expertise
Timeline
Sales Associate
Best Buy
11.2023 - Current
Sales Representative
T-mobile By Arch
07.2023 - Current
Gerneral Merchandise
Target
09.2021 - 08.2023
Barista
Starbucks, Barista
09.2021 - 08.2023
Diploma -
Perkiomen Valley High School