Anuakang Okello
Sioux Falls,SD
Summary
Professional operations expert with history of optimizing workflow processes and ensuring accurate data management. Known for collaborative teamwork and consistently achieving results within dynamic environments. Skilled in process improvement and data analysis, valued for reliability and adaptability.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Operation Processor
Launch Servicing
Sioux Falls
12.2024 - Current
- Processed loan servicing tasks accurately and on time to support efficient operations. Assisted in daily operations to enhance borrower experience and maintain client trust.
- Investigated and resolved account discrepancies, disputes, and borrower inquiries.
Customer Service Representative
Lineage
Sioux Falls, SD
05.2023 - 10.2024
- Managed document processing for international exports, ensuring compliance with USDA regulations.
- Processed incoming orders efficiently to maintain workflow continuity.
- Assisted in inventory management by organizing stock and updating records.
- Collaborated with team members to ensure accurate product labeling and packaging.
Office Worker
Sunrise Farms
Harris, IA
07.2021 - 01.2022
- Managed document processing for international exports, ensuring compliance with USDA regulations.
- Processed incoming orders efficiently to maintain workflow continuity.
- Assisted in inventory management by organizing stock and updating records.
- Collaborated with team members to ensure accurate product labeling and packaging.
- Supported customer inquiries and provided timely information regarding products.
- Implemented improvements in filing systems to enhance document retrieval efficiency.
- Coordinated daily scheduling of tasks to optimize resource allocation and productivity.
- Assisted in the preparation and distribution of reports, contributing to data-driven decision-making processes.
- Handled incoming correspondence professionally and efficiently, directing messages to appropriate parties as necessary.
Stocking Clerk
Toro
Windom, MN
02.2019 - 01.2021
- Acquired essential components from parts room and prepared them for assembly lines as required.
- Executed processing of all parts orders in the system to ensure accurate inventory management.
Trimmer
JBS
Worthington, MN
03.2018 - 11.2018
- Executed precise knife techniques to trim excess fat from meat on a high-speed production line.
- Ensured cleanliness and safety of work area on production line.
Cashier
Hy-Vee Gas Station
Worthington, MN
04.2014 - 06.2016
- Operated cash register to process customer transactions.
- Executed food preparation in back room to ensure quality offerings for store sales.
- Managed inventory levels to ensure timely restocking of store supplies.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked shelves and organized merchandise to enhance store presentation.
- Handled fuel sales and ensured compliance with safety protocols.
Education
12th - undefined
Worthington High School
MinnesotaSkills
- Bilingual in English and Anuak
- Able to work independently or as part of a team
- Typing
- Food Preparation
- Microsoft Word
- Cooking
- Microsoft Powerpoint
- Customer service
- Office experience
- Cash register
- Logistics
- Computer Skills
- Microsoft Outlook
Certification
Driver's License
Timeline
Operation Processor
Launch Servicing
12.2024 - Current
Customer Service Representative
Lineage
05.2023 - 10.2024
Office Worker
Sunrise Farms
07.2021 - 01.2022
Stocking Clerk
Toro
02.2019 - 01.2021
Trimmer
JBS
03.2018 - 11.2018
Cashier
Hy-Vee Gas Station
04.2014 - 06.2016
12th - undefined
Worthington High School