ANUAR VALLES

Oversight for Activision client accounts to include studios in Santa Monica, Woodland Hills, Irvine, Minnesota and Texas.

• Conducted regular account reviews to identify areas for improvement and ensure continued success.
• Assisted in the development of training materials for new hires, ensuring smooth onboarding process.
• Enhanced team performance with regular training sessions focused on customer service excellence and security awareness
• Fostered constant communication with the client sites and department heads to deliver excellent security and customer service.
• Conduct weekly meetings with all sites and coordinate with District Managers to ensure we are providing exceptional service across the board.
• Participate in weekly meeting with our client to ensure all needs are being met and to update the client on any training and operational changes for the studios under my umbrella.

• Oversee all guard card (AB2880) training for security officer onboarding for our entertainment branch
• Complete Live Scan fingerprints and registration for security officer guard cards
• Schedule for Live Scan and orientation appointments to meet our weekly quota of new hires
• Conduct additional in person training, as well as orientation and I-9 verification for all onboarding candidates
• In charge of inventory and ordering of uniforms for all accounts in our Burbank entertainment branch
• Provided ongoing support for employees as they applied learned skills in their daily tasks, promoting long-term success.
• Developed customized training materials tailored to specific job roles, resulting in improved employee performance.
• Implemented interactive teaching methods that fostered an engaging learning environment for trainees.
• Partnered with HR to ensure training initiatives aligned with overall organizational goals and strategies.

• Managed daily security team operations for Univision building to include training in access control, evacuation drills and production security details
• Coordinated with HR and recruiting personnel to ensure uninterrupted security coverage for special events and production events as needed for the client
• Provided all necessary training and continued development of all guards assigned to our client sites with a strong focus on customer service and security awareness
• Helped program and maintain all access control and camera layout systems for our Culver City facility
• Provided weekly scheduling and submitted payroll for all officers under my supervision

• Managed security team consisting of approximately 250 guards for Mexicana airlines at Tom Bradley International Terminal in LAX
• Provided security personnel coverage to prevent luggage pilferage on the tarmac for arriving and departing aircraft, as well as the ticket counter and inbound customs areas
• Provided security escorts as needed for VIP passengers as needed
• Provided weekly scheduling and submitted payroll for all officers under my supervision