Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Anudari Tsogtoo

Henderson,NV

Summary

Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.

Overview

9
9
years of professional experience

Work History

Optician

Apple Valley Eye Care
02.2023 - 06.2025
  • Verified and updated patient records promptly to guarantee accurate prescription information.
  • Provided exceptional customer service by attentively listening to patient concerns and addressing them promptly.
  • Educated patients on proper use, care and maintenance of eyeglasses.
  • Filed claims with vision and medical insurance companies to garner payment for optical services.
  • Evaluated incoming prescriptions from optometrists for accuracy before dispensing eyewear to prevent potential errors or dissatisfaction.

Pharmacy Technician

Walgreens
10.2021 - 10.2022
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.

Server

Golden Palace
01.2018 - 10.2021
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Hostess

China Buffet
06.2016 - 10.2017
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.

Education

Associate of Applied Science -

Normandale Community College
Minneapolis, MN
05-2027

High School Diploma -

Westside High School
Omaha, NE
05-2018

Skills

  • Attention to Detail
  • Communication
  • Computer Proficiency
  • Customer Service
  • Problem-Solving
  • Time Management

Languages

Mongolian
Native or Bilingual

Timeline

Optician

Apple Valley Eye Care
02.2023 - 06.2025

Pharmacy Technician

Walgreens
10.2021 - 10.2022

Server

Golden Palace
01.2018 - 10.2021

Hostess

China Buffet
06.2016 - 10.2017

Associate of Applied Science -

Normandale Community College

High School Diploma -

Westside High School

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