ANUM SALEEM
Houston,Tx
Summary
Experienced Sales representatives with over 4 years of experience in retail environments. Skilled in providing excellent customer service, building strong customer relationships, and creating positive shopping experiences. A dedicated team player with excellent communication skills and the ability to collaborate effectively with coworkers to achieve store goals. Recognized for strong attention to detail, reliability, teamwork, and the ability to work efficiently in fast-paced environments.Committed to supporting team success, increasing customer satisfaction, and contributing to overall sales performance.
Overview
3
3
years of professional experience
Work History
Sales representatives
Dillard's company
Houston, Tx
04.2023 - 03.2026
- Provided outstanding customer service in a fast-paced retail environment, ensuring customer satisfaction and loyalty.
- Assisted customers with product recommendations, promotions, and store credit card applications.
- Achieved sales objectives through effective product knowledge and customer engagement.
- Resolved customer inquiries and concerns in a professional and timely manner.
- Worked closely with management and team members to support store operations and sales performance.
- Greet customers and answer their questions
- Handle returns and exchanges.
- Restock merchandise and arrange displays.
- Meet sales goals and promote store products.
- Maintain knowledge of products and store promotions •Communicated effectively with customers, team members, and management by phone
Sales Associate
Kohl’s company
Houston, Tx
09.2022 - 01.2023
- Delivered exceptional customer service by assisting customers with product selection and purchases.
- Built strong customer relationships through professional communication and personalized service.
- Processed sales transactions accurately using point-of-sale (POS) systems and handled cash responsibly.
- Maintained organized merchandise displays and ensure sales floor presentation with met company standards.
- Greet customers and answer their questions.
- Recommend products based on customer needs.
- Provide friendly and professional customer service.
Education
Bachelor of Commerce
Skills
- Customer Service Excellence
- Customer Relationship
Management - Point of Sale (POS) Systems
- Cash Handling and Transactions
- Problem-Solving and
Conflict Resolution - Inventory Management
- Merchandising and Product
Presentation - Multitasking in Fast-Paced
Environments - Sales Goal Achievement
- Building Positive Customer
Experience - Adaptability and Flexibility
- Credit Card Application Assistance
- Promoting Store Credit
Card Programs - Customer Enrollment and Sign-Ups
- Explaining Credit Card Benefits and Rewards
- Basic Computer Operations
- Printing, Scanning, and Document Management
- Email Communication
Timeline
Sales representatives
Dillard's company
04.2023 - 03.2026
Sales Associate
Kohl’s company
09.2022 - 01.2023
Bachelor of Commerce