Rene Muniz Mora
Dallas,Texas
Summary
Dynamic sales professional with proven success at Fenix Protect, excelling in customer relationship building and revenue generation. Adept at leveraging CRM tools and strategic planning to exceed sales quotas. Recognized for enhancing client satisfaction and driving market penetration through innovative sales tactics and exceptional interpersonal communication skills.
Overview
2
2
years of professional experience
Work History
Sales Representatives
Fenix Protect
10.2024 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Utilized CRM software to manage client information, track leads, and monitor sales progress.
- Increased market penetration with introduction of innovative sales tactics.
- Implemented CRM tools to track customer interactions and sales progress.
Team Leader
Whatabuger
06.2024 - 09.2025
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
- Developed and executed training programs that significantly improved team skills and morale.
Sales Associate
Oreily's Auto Parts
10.2023 - 05.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
Education
High School Diploma -
Bryan Adams High School
Dallas TecasSkills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Sales expertise
- Product and service knowledge
- Sales closing
- Product and service sales
- Client service
- Negotiation tactics
- Objection handling
- Strategic planning
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Sales Representatives
Fenix Protect
10.2024 - Current
Team Leader
Whatabuger
06.2024 - 09.2025
Sales Associate
Oreily's Auto Parts
10.2023 - 05.2024
High School Diploma -
Bryan Adams High School