Summary
Overview
Work History
Education
Skills
Timeline
Generic

ANUPAMA JETTI

Milpitas,CA

Summary

  • Experienced and Diligent Sr. Business Systems Analyst with 8+ years of expertise in IT systems management.
  • Proven track record of successfully managing multiple projects in public and private firms.
  • Recognized for spearheading enterprise governance, reducing costs by $2 million, and ensuring compliance with industry standards.
  • Key Skills: Enterprise Systems & Data Governance, Planning, Process Improvement, Forecasting, Business Process Redesign, Enterprise Solutions, Business Cases, Stakeholder Management.

Overview

11
11
years of professional experience

Work History

Senior Business Systems Analyst

ELXR Technologies | End Client: Salesforce
San Francisco, CA
06.2023 - Current

Truth Profile Sites Creation and Design:

  • Develop intuitive external and internal Google Sites for a data cloud product, including engaging landing pages, feature highlights, and team-specific content.

Documentation Alignment and Strategy:

  • Streamline and align product documentation across sites, ensuring accuracy, consistency, and effective version control.

Stakeholder Collaboration and Quality Assurance:

  • Collaborate with teams to gather requirements and feedback, conduct user testing, and provide training and ongoing support for site navigation and documentation access.

Senior Business Systems Analyst

Delphix
Redwood City, CA
06.2021 - 05.2023

Enterprise Application Governance:

  • Implemented a governance framework to streamline Delphix's business systems, including new application onboarding/decommissioning, critical application enhancements, and software asset management. Resulted in $2 million cost reduction on technology investments.

Critical System Integrations:

  • Led integration efforts between Executives, Finance, Sales, Marketing, and Customer Success teams.
  • Conducted workshops, documented requirements, and integrated SalesForce, Oracle NetSuite, OpenAir, Zendesk, and Xactly systems. Streamlined quote-to-cash process.

Application Management:

  • Managed procurement (Coupa) tool onboarding, conducting reviews and risk assessments for compliance with security and SOX policies.
  • Automated procure-to-pay process, reducing errors and establishing financial controls.

Business Systems Analyst

IFC – World Bank Group
Washington, DC
04.2018 - 05.2021

Financial System Enhancements:

  • Collaborated with business owners, senior management, and IT teams to support major application enhancements, ensuring alignment with industry standards.
  • Managed cross-geographical teams for successful implementation.

Blended Finance Initiative:

  • Partnered with leadership and business owners to analyze the impact of the blended finance initiative.
  • Spearheaded project implementation, mitigating financial risks and providing loans, equity, and guarantees for high-impact investments.

Accounting Standards Upgrade:

  • Led accounting standards upgrade project, delivering new processes for compliance with FASB standards.
  • Performed data analysis, created process flows, and supported go-live activities.

Business Systems Analyst

USAA
San Antonio, TX
10.2015 - 04.2018

Application Lifecycle Enhancement:

  • Upgraded HP ALM from 11.52 to 12.50, addressing pain points and improving finance test data management.
  • Managed version upgrades and provided end-to-end support.

Vendor Management and Support:

  • Administered testing tools and supported CI/CD pipeline for P&C claims, Credit Card, and banking teams.
  • Conducted workshops and provided onboarding awareness training for external vendors.

Business Systems Analyst

TCS
India
12.2012 - 12.2013

Informatica Enhancements and Support:

  • Translated complex business requirements into technical specifications, aligning solutions with overall business strategy.
  • Identified improvement opportunities and minimized risks through impact analysis.

Education

Master of Science - Software Engineering

University of Houston - Clear Lake
Houston, TX
05.2015

Bachelor of Science - Computer Science Engineering

Jawaharlal NehruTechnological University
Hyderabad, India
05.2012

Skills

  • Enterprise Governance Financial Planning Procurement Agile Project methodologies(Scrum/Kanban)
  • Software Application Testing UAT
  • HP Quality Centers Requirements Traceability Matrix
  • Business and Technical Analysis Impact analysis
  • Functional Requirements Specification (FRS)
  • ITIL JIRA Salesforce CRM, CPQ Xactly
  • NetSuite Zendesk Coupa OneTrust
  • SQL Investran
  • ServiceNow Change Management SOX(ITGC)

Timeline

Senior Business Systems Analyst

ELXR Technologies | End Client: Salesforce
06.2023 - Current

Senior Business Systems Analyst

Delphix
06.2021 - 05.2023

Business Systems Analyst

IFC – World Bank Group
04.2018 - 05.2021

Business Systems Analyst

USAA
10.2015 - 04.2018

Business Systems Analyst

TCS
12.2012 - 12.2013

Master of Science - Software Engineering

University of Houston - Clear Lake

Bachelor of Science - Computer Science Engineering

Jawaharlal NehruTechnological University
ANUPAMA JETTI