Summary
Overview
Work History
Education
Skills
Timeline
Generic

ANUPAMA JETTI

Milpitas,CA

Summary

  • Experienced and Diligent Sr. Business Systems Analyst with 8+ years of expertise in IT systems management.
  • Proven track record of successfully managing multiple projects in public and private firms.
  • Recognized for spearheading enterprise governance, reducing costs by $2 million, and ensuring compliance with industry standards.
  • Key Skills: Enterprise Systems & Data Governance, Planning, Process Improvement, Forecasting, Business Process Redesign, Enterprise Solutions, Business Cases, Stakeholder Management.

Overview

11
11
years of professional experience

Work History

Senior Business Systems Analyst

ELXR Technologies | End Client: Salesforce
06.2023 - Current

Truth Profile Sites Creation and Design:

  • Develop intuitive external and internal Google Sites for a data cloud product, including engaging landing pages, feature highlights, and team-specific content.

Documentation Alignment and Strategy:

  • Streamline and align product documentation across sites, ensuring accuracy, consistency, and effective version control.

Stakeholder Collaboration and Quality Assurance:

  • Collaborate with teams to gather requirements and feedback, conduct user testing, and provide training and ongoing support for site navigation and documentation access.

Senior Business Systems Analyst

Delphix
06.2021 - 05.2023

Enterprise Application Governance:

  • Implemented a governance framework to streamline Delphix's business systems, including new application onboarding/decommissioning, critical application enhancements, and software asset management. Resulted in $2 million cost reduction on technology investments.

Critical System Integrations:

  • Led integration efforts between Executives, Finance, Sales, Marketing, and Customer Success teams.
  • Conducted workshops, documented requirements, and integrated SalesForce, Oracle NetSuite, OpenAir, Zendesk, and Xactly systems. Streamlined quote-to-cash process.

Application Management:

  • Managed procurement (Coupa) tool onboarding, conducting reviews and risk assessments for compliance with security and SOX policies.
  • Automated procure-to-pay process, reducing errors and establishing financial controls.

Business Systems Analyst

IFC – World Bank Group
04.2018 - 05.2021

Financial System Enhancements:

  • Collaborated with business owners, senior management, and IT teams to support major application enhancements, ensuring alignment with industry standards.
  • Managed cross-geographical teams for successful implementation.

Blended Finance Initiative:

  • Partnered with leadership and business owners to analyze the impact of the blended finance initiative.
  • Spearheaded project implementation, mitigating financial risks and providing loans, equity, and guarantees for high-impact investments.

Accounting Standards Upgrade:

  • Led accounting standards upgrade project, delivering new processes for compliance with FASB standards.
  • Performed data analysis, created process flows, and supported go-live activities.

Business Systems Analyst

USAA
10.2015 - 04.2018

Application Lifecycle Enhancement:

  • Upgraded HP ALM from 11.52 to 12.50, addressing pain points and improving finance test data management.
  • Managed version upgrades and provided end-to-end support.

Vendor Management and Support:

  • Administered testing tools and supported CI/CD pipeline for P&C claims, Credit Card, and banking teams.
  • Conducted workshops and provided onboarding awareness training for external vendors.

Business Systems Analyst

TCS
12.2012 - 12.2013

Informatica Enhancements and Support:

  • Translated complex business requirements into technical specifications, aligning solutions with overall business strategy.
  • Identified improvement opportunities and minimized risks through impact analysis.

Education

Master of Science - Software Engineering

University of Houston - Clear Lake
Houston, TX
05.2015

Bachelor of Science - Computer Science Engineering

Jawaharlal NehruTechnological University
Hyderabad, India
05.2012

Skills

  • Enterprise Governance Financial Planning Procurement Agile Project methodologies(Scrum/Kanban)
  • Software Application Testing UAT
  • HP Quality Centers Requirements Traceability Matrix
  • Business and Technical Analysis Impact analysis
  • Functional Requirements Specification (FRS)
  • ITIL JIRA Salesforce CRM, CPQ Xactly
  • NetSuite Zendesk Coupa OneTrust
  • SQL Investran
  • ServiceNow Change Management SOX(ITGC)

Timeline

Senior Business Systems Analyst

ELXR Technologies | End Client: Salesforce
06.2023 - Current

Senior Business Systems Analyst

Delphix
06.2021 - 05.2023

Business Systems Analyst

IFC – World Bank Group
04.2018 - 05.2021

Business Systems Analyst

USAA
10.2015 - 04.2018

Business Systems Analyst

TCS
12.2012 - 12.2013

Master of Science - Software Engineering

University of Houston - Clear Lake

Bachelor of Science - Computer Science Engineering

Jawaharlal NehruTechnological University
ANUPAMA JETTI