ANUPRIYA MUTHUKUMARRAN
Cumming,GA
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
13
13
years of professional experience
Work History
Assistant Teacher
Camden Academy
Cumming, GA
01.2023 - Current
- Provided individualized instruction to students who needed additional assistance.
- Assisted classroom teacher in developing and implementing lesson plans.
- Helped maintain a safe and orderly learning environment.
- Encouraged positive behavior with rewards and incentives.
- Maintained safe, educational environment for students during learning and free play time.
- Interacted positively with children to encourage development and involvement in activities, treating each child with dignity and respect.
- Created calm and disciplined classroom environment to improve student focus.
- Communicated regularly with parents, teachers and administrators regarding student progress and needs.
- Protected confidential information related to staff and families.
Customer Service Executive & BRANCH IN CHRAGE
Muthoot Fincorp
Chennai , TAMILNADU
06.2011 - 03.2013
- Canvassing and sourcing of New Customers to increase Gold loan Business.
- Appraising of gold Ornaments
- maintaining cash counter, & Cash handling
- Bank operations like cash withdrawal, Deposits.
- Revenue generations through Cross Selling products & Interest Collection.
- Customer Relationship and Follow-up.
- Resolved customer complaints in a timely manner while maintaining professional attitude.
- Maintained accurate records of customer interactions, transactions and comments in the database system.
- Assisted with customer inquiries related to product information, order status, returns and exchanges, billing issues and more.
- Managed daily operations of the Customer Service Department.
- Communicated information to customers about product quality, value and style.
- Educated customers on special pricing opportunities and company offerings.
Education
Bachelor of Arts - COMMERCE AND ACCOUNTS
ANNA ADARSH COLLEGE FOR WOMEN
CHENNAI, INDIA05-2011
Skills
- Marketing
- Product Sales
- Customer Queries
- Team Training and Development
- Team Collaboration
- Customer Needs Assessment
Languages
English
Limited
Timeline
Assistant Teacher
Camden Academy
01.2023 - Current
Customer Service Executive & BRANCH IN CHRAGE
Muthoot Fincorp
06.2011 - 03.2013
Bachelor of Arts - COMMERCE AND ACCOUNTS
ANNA ADARSH COLLEGE FOR WOMEN
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