Anuradha Ramnarine
S. Ozone Park,NY
Overview
8
8
years of professional experience
Work History
Head Universal Banker
Citibank N.A
02.2022 - Current
- Manage the supply of cash for branch needs based on business demand, in addition to managing incoming/outgoing cash shipments/maintains vault cash, including buying and selling of cash with branch Tellers and ATMs, as needed (including competence in using teller NBS system & cash recycler to assist customers)
- Directly support branch manager and generally supports the branch team
- Adheres to and comply with policies, standards, operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assetsTrains, coaches or guides other administrative staff when required
- Orders supplies and process invoices through Procure to Pay system
- Process and follow-up on Virtual Requests/Emails
Financial Service Associate
Queens County Savings Bank
04.2021 - 02.2022
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
- Increased cross-selling opportunities by identifying customer needs and recommending appropriate banking products or services.
- Supported team members in achieving branch goals through collaboration, communication, and shared responsibilities.
Medical Receptionist
MediHealth Medical P.C
10.2020 - 02.2021
- Managed patient scheduling and appointment coordination for efficient office flow.
- Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
- Verified insurance coverage for appointments and collected co-payments as required.
- Performed data entry tasks related to billing and collections procedures.
Acitvity Specialist
The Child Center of NY
05.2018 - 10.2020
- Developed engaging activities for children to promote social interaction and learning.
- Collaborated with staff to create age-appropriate educational materials and resources.
- Organized daily schedules to ensure a balanced mix of structured and free playtime.
- Worked closely with families of participants to plan visits or coordinate special occasions.
Education
Bachelor of Science - Business Administration And Management
CUNY York College
Jamaica, NY05-2027
Skills
- Branch operations
- Cash handling proficiency
- Customer Service-Oriented
- Team Collaboration
- Problem-solving
- Proficient in Microsoft office suite
- Regulatory knowledge
- Compliance Management
Timeline
Head Universal Banker
Citibank N.A
02.2022 - Current
Financial Service Associate
Queens County Savings Bank
04.2021 - 02.2022
Medical Receptionist
MediHealth Medical P.C
10.2020 - 02.2021
Acitvity Specialist
The Child Center of NY
05.2018 - 10.2020
Bachelor of Science - Business Administration And Management
CUNY York College