Anusha Nunna

PROFESSIONAL SUMMARY:

· An astute professional with over 9 years of IT experience in which 5 Years of experience in Salesforce.com on configuration, customization, integration, deployment and Data migration, 4Years of experience in Java/J2EE Technologies.

· Expertise in Development, Administration, Configuration, Requirements gathering, Implementation, Integration and Support of Salesforce CRM and Salesforce applications.

· Expertise in aura framework , Lightning Components and Salesforce Lightning Design System(SLDS).

· Upgraded some Apps from Salesforce Classic to Lightning Experience to develop rich user interface and better interaction of pages.

· Developed enterprise Einstein Analytics(Wave Analytics ) strategy, with focus on business engagement, data governance, data architecture and advanced visualization / analytics capabilities developed Salesforce Einstein Analytics applications for executive leadership to bring insights into Opportunities, sales, team, products etc.

· Qualified experience in configuration identification , data management , subversion concepts , java application deployment, release management , deployment automation.

· Developed strategy for the mobile first approach for enterprise adoption to ensure Sales team on road had analytics supporting them

· Hands - on experience in several mid-size, global implementations using Apttus CPQ.

· Experience in configuring & customizing the Apttus CPQ and CLM tools.

· Hands in Experience on designing, developing and implementing applications like Sales, Marketing, and Service and Support modules in force.com platforms.

· Worked on various Salesforce.com standard objects like Accounts, Contacts, Opportunities, Products, Cases, Leads, Reports and Dashboards.

· Designed custom objects, custom fields, Pick-list, role-based page layout, formula fields, field dependencies, validation rules, workflow rules and approval processes for automated alerts, field updates and email generation according to application requirements.

· Configured security and sharing rules at object, field and record level for different users at different levels of organization.

· Worked on Visualforce pages and having experience with CSS and Java Script.

· Working with web services API.

· Expertise in building Visual Force Pages, Visualforce Custom Controllers, Components, Custom Objects, Reports, Dashboards, Tabs and Customer Portal. Involved and provided support during the UAT. Knowledge of Customer Portal/Partner Portal implementation.

· Worked with Apex Triggers for automation process. connecting the Zuora connector for salesforce cpq by using the global methods.

· Using the Zuora CPQ programmatically mainly for creating and submitting the Salesforce CPQ contracts to Zuora by automating manual steps during the quoting process.

· Implementing the Zuora WSDL by schema set up by including all the correct fields, such as tax fields and custom fields. synchronizing the Zuora CPQ by adding additional custom fields and configuring from salesforce to zuora.

· Customized page layouts, search layouts, custom links, related lists and other components on a record detail and edit pages as per the business needs.

· Experience in SFDC development using Apex classes and Triggers, Batch apex, Email services, Visual Force Pages, Web Services, SFDC Integration.

· Expertise in building Visual Force Pages, Visual force Custom Controllers, Components, Custom Objects, Reports, Dashboards, Tabs and Customer communities, Analytic Snapshots.

· Experience in querying salesforce.com database using SOQL&SOSL queries using Force.com Explorer.

· Experience in working with Eclipse IDE with Force.com Plug-in environment for writing Business logic in Apex Programming Language.

· Experience in installing Salesforce AppExchange Apps, configured and maintained user security permissions in compliance with organizational needs.

· Experience in data migration from ACT, Excel, MS outlook and Legacy Systems using Data Loader, Import Wizard.

· Designed and developed SOAP and REST based web services to integrate Salesforce with different external system.

· Hands on experience with Bulk API, Rest API, Soap API, XML.

· Strong knowledge & experience working in teams implementing Agile Methodologies

· Expertise in developing applications using Java, Servlets, JSP, J2EE, JDBC, XML, Eclipse, Apache server with Tomcat, HTML, Java Scripts.

· Quick learning ability to ramp up with new technologies and tools.

PROFESSIONAL EXPERIENCE:

Confidential

Salesforce Developer

Responsibilities:

· Interacted with business users for requirements, analysis, design and development.

· Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.

· Upgraded some Apps from Salesforce Classic to Lightning Experience to develop rich user interface and better interaction of pages.

· Worked on Salesforce 1 Platform to build Mobile App by enabling Lightning Components for use in Salesforce 1 mobile platform to make Lightning Application mobile.

· Retrieved some data and its functionality from Third-Party API's and displayed within the lightning component.

· Created multiple Lightning Components, added CSS and Design Parameters that makes the Lightning component look and feel better.

· Leveraged APEX Controller to make a call for external requests to retrieve data from various API's and displayed them on to the component.

· Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications.

· Minimized code in JavaScript Controllers by adding reusable functions in Helper Component.

· Updated the APEX Controller and Helper functions regularly making the Component Context Aware as per business requirement.

· Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.

· Tested apps by appending multiple components to a Lightning Application thereby deployed Applications from Sandbox to Production.

· Experience working with Sales cloud and Service cloud.

· Used refined global search in Lightning by developing Apex classes and Controllers.

· Developed Apex REST web services, which are being consumed by various internal applications like Siebel and Java.

· Developed Cascading Style Sheets in Visualforce pages for rich UI and used Java Script and JQuery for front-end validations.

· Used PageBlock, PageBlockTable, Repeat, OutputPanel, ActionSupport and ActionFunction visualforce components for developing visualforce pages.

· Customized application business logic using declarative programming like Formula fields, Validation rules, Workflow rules, Approval process, Record Type, Picklist, Dependent Pick lists, List views.

· Established objects relationships between various objects using Master-Detail, Lookup, self and Junction objects.

· Used Force.com IDE for development for Visualforce Pages, Apex classes, Triggers and debugging and analyzing logs.

· Strong experience in implementing Salesforce .com MVC in the application customizations for separating Data persistence, UI and business logic.

· Written SOQL, SOSL query language necessary for the application in Apex Classes and Triggers.

· Created Visualforce tabs for custom reports, developed Workflow rules, Approval Processes and developed related actions like Tasks, Email alerts and Field updates.

· Deployed salesforce components from sandbox to production using Force.com ant migration tool, ChangeSet and Eclipse.

Environment: Saleforce.com platform, Apex Language, Visual Force Pages, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Jenkins, Security Controls, Sandbox, Eclipse IDE Plug-in, Dell Boomi, SOQL, SOSL.

Confidential, Malvern, PA

Sr. Salesforce Lightning Developer

Responsibilities:

· Worked with the user group for requirement gathering throughout the planning and implementation, analyzing the information, documenting the functional and non-functional requirements.

· Involved in analyzing business needs and gathering requirements.

· Created new User Accounts and assigned Profiles as per their Role Hierarchy.

· Involved in Salesforce.com Application Setup activities and customized the applications to match the functional needs of the organization.

· Maintained release notes and release plan for every release. Effectively communicated with client, team in Knowledge Transfer sessions.

· Developed various lightning components that integrate to form a single point of interactive payment calculator to generate a payment plan.

· Developed various Apex Classes, Triggers, Controller classes and methods for functional needs in the application compatible with lightning.

· Triggered interface events by user interactions, which includes Lightning Component framework and involved in building Lightning Components using the aura framework.

· Hands in experience on modifying Visualforce pages to be supported in Lightning Experience and good understanding of lightning mode and its features.

· Worked on writing Apex Triggers Apex Classes, Batch Apex and Scheduled Apex. Worked on Salesforce Lightning Components for building customized components replacing the existing ones. Also embed Lightning Components in Visual force page by using new Lightning Out feature by event-driven programming.

· Hands on experience in using the Aura framework and Salesforce Lightning Design System (SLDS).

· Created Lightning Components, added CSS and Design Parameters which improves performance.

· I configured product and pricing setup using CPQ/Product consoles Formatted and migrated the user data into Lightning Experience.

· Tested the Lightning components.

· Developed Lightning apps using Lightning Components and made them compatible with salesforce1 mobile app.

· Used Lightning framework to integrate with legacy systems like SAP, Microsoft and oracle.

· Involved in migrating from salesforce classic to Lightning.

· Experienced Salesforce developer in Developing Apex Classes, Triggers and Visual force Pages, Lightning Component bundles.

· Salesforce Lightning Design System and Lightning App Builder.

· Developed enterprise Einstein Analytics strategy to replace the tableau dashboards

· Planned, architected and lead the implementation of enterprise enterprise Einstein Analytics program to enhance digital customer experience

· Developed enterprise Einstein Analytics strategy for data integration, mobile first approach in designing the dashboards

· Defined Analytics dashboards to bring action based insights on Opportunities / Sales / team performance

· Developed Rest API callouts to perform data sync between salesforce and Apttus.

· Research Salesforce and Apttus CPQ capabilities as needed to suit business requirements.

· Quote/Proposal and Agreement document generation using Apttus.

· Involved in Apttus Product configuration and Finalization, Product catalog for Apttus cart. helped in migration of quoting tool from big machine to Apttus.

· Worked closely with Pricing and Quoting Leaders to ensure a coherent design and deployment of Apttus CPQ.

· Find Opportunities. Designed, Implemented and deployed the Custom objects, Page layouts, Custom tabs, Components to suit to the needs of the application.

· Implemented escalation rules, automatic case generation and their escalation to call center representative, and generated email alerts for quick issue resolution.

· Designed various Visualforce Pages for Customization.

· Designed the visual force pages to model, view, paradigm by accessing the server-side to data and logic. wrote custom controllers implementing the complex code for retrieval from salesforce to visual force pages. created visual force pages to separate the database, model and view out into separate layers.

· Developed custom SOAP and REST Web Services in Salesforce and published for External applications for consuming.

· Developed several Triggers, Apex classes and Visual force pages as part of the application development.

· Customized the Dashboards to track usage for productivity and performance of business centers and their sales teams.

· Created and defined lookup and master-detail relationships on the objects and created junction objects to establish many-to-many relationship among objects.

· Created various profiles and configured the permissions based on the organizational hierarchy requirements.

· Used Salesforce Workbench for various tasks such as sObjects, components and session information, write SOSL&SOQL queries, perform DML operations, migrations using Deploy and retrieve, execute Apex, REST API queries and Metadata API process status.

· Created the workflows for automated lead routing, lead escalation, alerts.

· Experienced in the use of Data Loader and scheduling timely data backup operations using Apex scheduler.

· Used Salesforce Chatter to provide real time notifications of changes in accounts, leads and opportunities to help sales and service teams to be more efficient.

· Involved with Salesforce.com Premier Support and handled the support cases with the help of salesforce.com support.

· Worked on Sales cloud, service cloud, Customer Portal and salesforce Chatter.

· Worked on ETL tools (Informatica) and Web Services API (SOAP and REST) to integrate Sales Force with other applications within the organization.

· Implemented Web service calls using JAX-WS and SOAP that provide Global information support such as Customer and Account management.

· Executed daily build deployments in Jenkins, troubleshot any deployments issues and coordinated with a support team as needed.

· Co-ordinated with developers and automation manager in working with source code by using continuous Integration tool Jenkins.

· Continuous Integration and Continuous Delivery is achieved by Jenkins.

· Configured security and organizational hierarchy for working implementation.

· Developed and configured various Custom Reports and Report Folders for different user Profiles based on the need in the organization.

· Created data migration document for import/export of data from data loader.

· Designed search layouts to organize fields, related lists and other components on record pages.

· Worked in integrating Salesforce front office with backend office and service cloud and used out of the box integration.

· Interacted with business leads, project managers, SMEs, and users through sessions to understand existing business processes and gather the business & functional requirements (BRD, FRD) for the Salesforce CRM implementation of Sales Cloud, Service Cloud, and Marketing Cloud for legacy applications and integrating with IVR Call center

· Maintained user roles, security, profiles, and work-flow rules wherever necessary.

· Used SOQL & SOSL with in Governor Limits for data manipulation needs of the application usingForce.com Explorer.

· Customized Forecasting by building the Role Hierarchy to track the quarterly revenue.

· Developed Visual Force / APEX custom and extended controllers and triggers to support quotation enhancement.

· Created custom reports and enhanced Work.com environment as per user needs using Apex and Visual force pages.

· Developed Email handlers using Apex for generating PDFs from Leads received from several sources using Apex.

· Developed dynamic visual force pages using Java script and Ajax toolkit.

· Worked with Business partners and offshore teams.

Environment: Saleforce.com platform, Apex Language, Visual Force Pages, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Jenkins, Security Controls, Sandbox, Eclipse IDE Plug-in, Dell Boomi, SOQL, SOSL.

Confidential, Houston, TX

Sr Salesforce Developer

Responsibilities:

· Performing the analysis of business as well as technical requirements to design the solution by customizing different standard objects of Salesforce.com.

· Experience on CPQ using Product Catalog Quoting and Contracting.

· Hands of experience in CPQ by CPQ 360, Version 3.1+, Salesforce CPQ, Version 25.2+.

· Implemented Quote-to-Cash solution using CPQ. Depth understanding of the CPQ, CLM data model and functionality.

· Worked on REST API web services for lead management, SOAP API web services with XML as intermediate platform.

· Design, develop and implement solutions for the CPQ system deployed on the Salesforce platform.

· Developed custom Apex classes, tests and triggers by applying design patterns to control code execution, avoid runtime limits, and remain bulk-safe and used SOQL&SOSL for data manipulation.

· Extensively worked on force.com platform in salesforce.com environment with Apex and Visual Force pages.

· Implementation of Batch Classes, Scheduled Classes as part of the Business Requirement.

· Designed, and developed the 100+Custom objects, Record Types, Formula fields, Page layouts, workflow rules, tasks, emails and alerts to track customer related tasks and activities.

· Configured the settings and communication templates and granted high volume portal users to objects in the customer portal.

· Worked on REST/SOAP Web service to integrate Salesforce with third party systems

· Developed Apex Classes, and Apex Triggers, Apex Schedule, Batch Apex, Apex Web services for various functional needs in the application Classes and ensure on getting maximum Test Coverage, maintained around 85 percent for the code. Review code for potential performance issues, security and reusability.

· Managed APEX classes, triggers, controllers, to build instances/object and written complex- SOSL, SOQL quires to extract.

· Owning the responsibility of Code and Data Migrations - collaborating with the Scrum development teams to promote the tested requirements from Sandboxes to Production Environments.

· Developed and configured various Custom Reports and Report Folders for different user profiles based on the need in the organization.

· Interface Designing using Visualforce page and their supportive Controller Classes. Automate the functionality by writing Triggers and Apex Classes.

· Created Custom Visualforce components and attributes to override the look and feel of standard Visualforce components. Developed complex reports and dashboards using HTML, PDF, Apex, Visualforce page and mail merge.

· Implementation of Apex Triggers , Apex Class for automation of the business process on Account, Contact, Opportunity and Custom Objects.

· Define and manage release readiness and success criteria based on business requirements.

· Responsible as a Release Coordinator to deploy Salesforce components to Production using Eclipse Force.com IDE.

· Maintains and Publish the Release management plans to Client and stakeholders.

· Implementing the Environment management strategy.

· Developed various Tabs, Components and Visual Force Pages and Covisu.

· Generated SOQL, SOSL Queries for maintenance of multiple objects, to select the data from SFDC.

· Defined lookup and master-detail relationships on the objects, created junction objects Performed Role of Salesforce.Com, Design, Development, Administration and Operational Support.

· Implemented Object as well as field level security to hide critical information on the profile users.

· Created automations of emails to Opportunity owners based on business requirements.

· Generating an XML file including all the components developed for a Release.

· Configuring & customizing the applications.

· Monitor configuration data updates regularly during the development and production timeline.

· Sample Testing to verify the components are migrated as per the Requirements.

· Code Review and maintenance.

· Software development involved using Eclipse, Ant, Maven, local depository and Clear case.

· Strong Experience in build setup using Ant, Maven 2 also has extensive experience in migrating Ant projects to Maven2.

· Built the Project Structure using apache Maven2.

· Worked in querying Salesforce.com databases using SOQL and SOSL for various data fetching and manipulation needs of the application using platform database objects with consideration to Governor Limits.

· Worked on REST API web services for lead management, SOAP API web services with XML as intermediate platform.

· Manage operational requests and troubleshoot issues, working with diverse user groups.

· Troubleshooting and problem solving.

Environment: Saleforce.com platform, service cloud, sales cloud Apex Language, Visualforce (Pages, Component & Controllers), Data Loader, HTML, Java Script, Resource Management, Custom Objects, Maven, Jenkins, Custom Tabs, zuora cpq, Email Services, Security Controls, Eclipse IDE Plug-in, Windows XP, SOAP, REST, XML.

Confidential, Oakland, CA

Salesforce Developer

Responsibilities:

· Worked closely with salesforce CRM sales cloud as per the project requirement.

· Responsible for customizing salesforce.com standard objects like Campaigns, Leads, Accounts, Contacts, Opportunity, Cases, Reports and Dashboards.

· Involved in SFDC Setup activities and customized the apps according to the functional needs of the organization.

· Implemented pick lists, dependent pick lists, lookups, junction objects, master detail relationships, validation and formula fields to the custom objects.

· Worked with standard objects in customer and partner portals.

· Designed, developed Apex Classes, Controller Classes, Extensions and Apex Triggers for different functional needs in the application.

· Created several workflow rules and defined related tasks, time triggered tasks, email alerts, field updates to implement business logic.

· Developed APEX triggers, Apex classes for various functional needs in the application.

· Good Knowledge in utilizing Force.com API's such as REST, SOAP, Metadata and bulk.

· Installed Salesforce AppExchange Apps, configured and maintained user security permissions in accordance with organizational requirements.

· Created and used different HTML Email templates.

· Integrated the Web Services for extracting the data from external systems to display in pages of salesforce.com.

· Developed Visual Force Pages, Visual Force Custom Controllers Components, Custom Objects, Reports, Analytic Snapshots, Dashboards, Tabs.

· Developed and configured Reports and Dashboards as per requirement.

Environment: Saleforce.com platform, Visual Force pages, Apex Language, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Salesforce.com Data Loader, Security Controls, HTML, Java Script, Web Services, Sandbox.

Confidential

Salesforce Developer

Responsibilities:

· Involved in identifying, planning and implementing new Salesforce.com features and functions new screens, workflow, force.com objects, reports, apex code) to meet business requirements.

· Developed various Custom Objects, Tabs, Components and Visual Force Pages and Controllers.

· Use of data-loader, data exporter and migrated the attachments from legacy CRM to Salesforce, and also worked on salesforce to salesforce.

· Involved in End to end testing and gathering requirements to feedback from business users.

· Used Sales Force Automation (SFA) for Sales Lead Management, Account and Contract Management and Approvals and Workflow.

· Implemented SFDC based products, including contract management, revenue and rebate management, and other related solutions.

· Developed APEX Classes, Controller Classes and APEX Triggers for various functional needs and implemented the business logic as per the requirements.

· Developed and deployed workflows and approval processes for opportunities and products/ assets management.

· Developed Unit test class for Apex class and worked for improving code coverage.

· Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.

· Involved in building of the Customer Portal in the organization.

· Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com subjects. Used it to read, extract and load data from comma separated values (CSV) files.

· Integrated Salesforce with Informatica on Demand for the proper mappings and extraction and transformation of data.

· Configured Chatter to track emails from Outlook to Salesforce by following a user.

· Worked with AppExchange Dup Catcher to filter and prevent duplicate records in the organization.

· Responsible for weekly and monthly data export, updates, and backup for the organization.

· Used Apex data loader to Inset, Update, and Import data from Microsoft Excel into Salesforce.com.

· Involved in Salesforce.com application setup activities and customized the apps to match the functional needs of the organization.

· Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.

· Tuned ETL jobs/procedures/scripts, SQL queries, PL/SQL procedures to improve the system performance.

· Created and used Email templates in HTML 5 and Visualforce.

Environment: Saleforce.com, Apex Classes, Controller Classes, Triggers, Visualforce, Salesforce.com Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Page layouts, Email Services, SOQL, SOSL, Sandbox, Force.com IDE.

Confidential

Java Developer

Responsibilities:

· Involved in Analysis, Design and Development of different phases of the Process Flow module.

· Developed the web interfaces for Process Flow using JSP technology, which provides flexibility in page design and makes easy for maintenance and modifications.

· Scripting of Test cases based on the Specifications received for the request.

· Responsible for testing of application on various levels like integration and System testing by utilizing various methodologies.

· Implemented Maven and used Jenkin build tool to build jar and war files and deployed war files to target servers.

· Managing Build using Maven.

· Responsible for Coding using JSP, Java Servlets, Spring MVC and XML.

· Responsible for proactively monitoring performance, diagnosing problems and tuning queries and databases.

· Worked on Dynamic, object-oriented programming language RUBY.

· Used PL/SQL extensively to generate stored procedures and functions to use with Java.

· Involved in implemented all components of the application including database tables, middleware designing, client-side web programming and server-side java programming.

· Solid understanding in Object-Oriented analysis and design. Worked on various Design Patterns, UML and Enterprise Application Integration.

Environment: J2EE, Java Servlets, Java, SQL, PL/SQL, Oop,Maven,Jenkins,Apache Tomcat, XML, CSS, AJAX.