Chad J. Nutter
Montrose,Colorado
Summary
To seek and maintain full-time position at company that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
24
24
years of professional experience
Work History
System Administrator
Delta Montrose Electric Association
08.2017 - Current
- Managed Help Desk ticket system for end-user support
- Managed Mitel VOIP system
- Managed I-pads in Microsoft Intune
- Managed Network Infrastructure
- Helped Recover from Cyber Incident
- Maintained strict adherence to regulations such as payment card industry (PCI) data security standard.
- Offered preventive training to harden personnel against intrusion vectors such as phishing, ransomware and more.
- Educated and trained users on information security policies and procedures.
- Managed onboarding and offboarding of employees
- Designed and evaluated WAN and LAN connectivity technologies
Technology Technician and Technology Coordinator
Montrose County School District
08.1999 - 08.2017
- Coordinated day-to-day operations of Technology Department.
- Managed help desk ticket system for end-user support
- Installed and maintained school district's network and servers.
- Managed Cisco VOIP system.
- Administered cell phone services and monitored user usage and fees -Supervised department staff and monitored their performance.
- Planned and implemented network updates to maintain performance.
- Debugged, troubleshot and diagnosed issues with network infrastructure, computers and peripheral devices.
- Resolved wireless LAN and WAN connectivity issues to alleviate downtime.
- Filed for E-ate every year.
- Responded to customer inquiries and provided technical assistance over phone and in person
- Diagnosed and troubleshot hardware, software and network issues
- Researched and identified solutions to technical problems
- Configured hardware, devices, and software to set up work stations for employees
- Created user accounts and assigned permissions
- Installed and configured operating systems and applications
- Installed, configured and maintained computer systems and network connections
- Removed malware, ransomware, and other threats from laptops and desktop systems
Education
Bachelor of Science - Information Technology
Colorado Technical University
Colorado Springs, CO03.2018
Associate of Science - Information Technology
College America of Denver
Denver, CO1999
Skills
- Skills Profile:
- Installation and maintenance of computers
- Server installation and maintenance
- Imaging computers
- Firewall monitoring and configuration
- Software installation
- Wi-Fi access point installation
- Network design, installation, and maintenance
- VOIP system maintenance
- Cell phone management
- E-rate program knowledge
- Maintain Cisco UCS
- Installed Apple computers
Timeline
System Administrator
Delta Montrose Electric Association
08.2017 - Current
Technology Technician and Technology Coordinator
Montrose County School District
08.1999 - 08.2017
Bachelor of Science - Information Technology
Colorado Technical University
Associate of Science - Information Technology
College America of Denver
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