ANWAR AYUB FADHAMULA
WAITER
Doha
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Enthusiastic Waiter with proven skills in handling fast-paced work. Competent in serving customers in rooms with fast deliveries and pick-ups. Offers in-depth menu knowledge to drive sales and help customers select food and beverage items.
Overview
11
11
years of professional experience
Work History
Hotel Waiter
HILTON SALWA BEACH RESORT AND VILLAS
02.2021 - Current
- Replenished condiments and other supplies at tables and service bars.
- Assisted customers in selecting menu items, answering questions and providing general information.
- Maintained clean and organized table settings, ensuring a comfortable and inviting atmosphere for guests.
- Contributed to the hotel''s reputation for excellent service by consistently receiving positive reviews from satisfied customers.
- Ensured adherence to health codes by routinely sanitizing workstations and dining areas throughout shifts.
- Collaborated with kitchen staff to accommodate special dietary requests, resulting in positive guest feedback.
- Assessed meal preparation to check creation of special orders and cooking procedures.
- Served meals to customers according to established guidelines.
- Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
Hotel Waiter
WESTIN HOTEL & RESORT
07.2018 - 08.2020
- Collaborated with kitchen staff to facilitate prompt and accurate food preparation.
- Inspected dishes and utensils for cleanliness.
- Trained new waitstaff on proper food handling, customer service and safety procedures.
- Helped maintain inventory levels by restocking supplies as needed throughout the shift.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Addressed customer concerns quickly and effectively, resolving issues to maintain positive relationships.
Restaurant Waiter
Uno Pizzeria & Grill
06.2013 - 12.2015
- Developed strong rapport with customers, leading to increased repeat business and personal recommendations.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Coordinated with banquet staff during events to ensure seamless execution of service plans for large groups of attendees.
- Garnished completed orders and arranged foods to please customers.
- Cleared dishes, trays and carts from rooms with discretion and professionalism.
- Effectively managed multiple tasks simultaneously, such as taking orders, delivering food, and processing payments, resulting in efficient service and minimal delays for guests.
- Processed customer payments to accurately record transactions.
- Enhanced guest satisfaction by providing exceptional dining experiences through attentive service and timely delivery of orders.
Education
Certificate of Completion in Waiter Proficiency
Kenya Coastal Polytecnic
Mombasa,Kenya 02.2013
High School Diploma -
Tawfiq High School
Mombasa,Kenya 04.2001 -
Skills
Relationship Management
Timeline
Hotel Waiter
HILTON SALWA BEACH RESORT AND VILLAS
02.2021 - Current
Hotel Waiter
WESTIN HOTEL & RESORT
07.2018 - 08.2020
Restaurant Waiter
Uno Pizzeria & Grill
06.2013 - 12.2015
High School Diploma -
Tawfiq High School
04.2001 -
Certificate of Completion in Waiter Proficiency
Kenya Coastal Polytecnic
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