Anwar Ladson
Atlanta,GA
Summary
Proven Ramp Agent with a robust background at Delta Air Lines, Inc, showcasing expertise in cargo handling and exceptional customer service. Adept at ensuring aircraft safety and regulatory compliance, while fostering team collaboration. Increased customer retention rates through effective conflict resolution and adaptability, demonstrating a commitment to excellence and efficiency in fast-paced environments.
Overview
12
12
years of professional experience
Work History
Ramp Agent
Delta Air Lines, Inc
Atlanta, GA
08.2015 - 01.2025
- Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
- Loaded and unloaded aircrafts with baggage, cargo, and mail safely and efficiently.
- Checked cargo before transportation and determined if items adhered to proper regulation standards.
- Loaded and unloaded baggage and other cargo, transporting to and from aircraft.
Fuler
ASIG
Atlanta, GA
08.2012 - 07.2015
- Provided accurate accounting of fuel transactions.
- Sold store items and vehicle services to customers.
- Extended customer subscriptions, offering discounts, and promotions to ensure high customer retention rates.
Education
High School Diploma -
Cornerstone Christian Academy
Peachtree Corners, GA07-2000
Skills
- Cargo handling
- Baggage processing
- Communication skills
- Team collaboration
- Customer service
- Time management
- Conflict resolution
- Physical stamina
- Adaptability
- Aircraft safety checks
- Baggage oversight
- Crew assistance
- Airfield safety regulations
- Regulatory compliance
- Safety procedures
Timeline
Ramp Agent
Delta Air Lines, Inc
08.2015 - 01.2025
Fuler
ASIG
08.2012 - 07.2015
High School Diploma -
Cornerstone Christian Academy