Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Any Duque-Vides

Spring Valley,NY

Summary

Systematic operations lead with strengths in team supervision and training, forecasting, and managing varied workloads. First-rate performance tracking and people management skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Overview

4
4
years of professional experience

Work History

Operations Lead

Chick-fil-A
Paramus, NJ
08.2020 - Current
  • Leading a team to ensure operational processes and procedures are followed efficiently and effectively.
  • Ensuring all staff members have the necessary resources, training and support to carry out their roles successfully.
  • Implemented effective tactics to optimize performance outcomes in operations.
  • Identifying process inefficiencies or bottlenecks and developing solutions to improve them.

Education

Associate of Arts - Psychobiology

Rockland Community College
Suffern, NY
05-2024

Skills

  • People management proficiency
  • Workforce Management
  • Operational Efficiency
  • Staff Management
  • Operations Support
  • Staff Supervision
  • Cash Handling
  • Conflict Resolution
  • Problem-Solving
  • Critical Thinking
  • Decision-Making
  • Attention to Detail
  • Analytical Skills
  • Interpersonal Communication
  • Hardworking

Languages

Spanish
Full Professional

Timeline

Operations Lead

Chick-fil-A
08.2020 - Current

Associate of Arts - Psychobiology

Rockland Community College
Any Duque-Vides