Anya Adamson
River Edge,NJ
Summary
I am a professional retail worker with commitment to high standards and achieving results. My background in customer service focuses on enhancing customer satisfaction and loyalty, complements my reliability, flexibility, and strong team collaboration. I also have skills in cash handling, conflict resolution, and providing exceptional service.
Overview
2
2
years of professional experience
Work History
Customer Service Cashier
Ace Hardware
02.2025 - Current
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided knowledgeable recommendations.
- Resolved customer issues promptly, ensuring high satisfaction levels during interactions.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Customer Service Representative
DLH.Logistics
09.2023 - 02.2025
- Responded to customer inquiries, providing accurate information and resolving issues efficiently.
- Monitored feedback trends, contributing insights for continuous improvement initiatives within the department.
- Responded to customer requests for products, services, and company information.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Collaborated with cross-functional teams to enhance service delivery and streamline operations.
Education
Bachelor of Science - Nursing
Felician University
Lodi, NJ05-2029
High School Diploma -
RiverDell Regional High
Oradell, NJ06-2025
Skills
- Reliability and punctuality
- Patience and composure
- Attention to detail
- Multitasking and organization
Timeline
Customer Service Cashier
Ace Hardware
02.2025 - Current
Customer Service Representative
DLH.Logistics
09.2023 - 02.2025
Bachelor of Science - Nursing
Felician University
High School Diploma -
RiverDell Regional High
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