Maelyn Merrill
St. George,UT
Summary
Dynamic customer service professional with a proven track record at Crumbles Cookies, excelling in complaint resolution and fostering customer loyalty. Known for reliability and empathy, I effectively managed high-pressure situations while ensuring a welcoming environment. Proficient in cash register operations, I consistently promoted positive shopping experiences. Tending to customers needs and wants was one of my top priorities, along with keeping a clean and organized work environment. Creating a relationship with my co-workers was very important to me as well.
Overview
3
3
years of professional experience
Work History
Customer Service Cashier
Crumbles Cookies
Riverdale, UT
11.2022 - 06.2025
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Counted money in drawers at beginning and end of each shift.
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
Education
High School Diploma -
West Field High School
Taylor, UT05.2025
Skills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- Cash register operation
- Customer complaint resolution
- Empathy towards customers
- Punctuality
Timeline
Customer Service Cashier
Crumbles Cookies
11.2022 - 06.2025
High School Diploma -
West Field High School