Overview
Summary
Skills
Education
Languages
Notes
Summary - Text
Work Preference
Anya Larson
Open To Work

Anya Larson

Dallas,TX

Overview

2
2
Languages
3
3
years of post-secondary education

Summary

Operations leader, program and project manager, and business founder with 20+ years across multi-unit retail, hospitality, community services, entrepreneurship, and independent program development. Experienced leading teams of 50+, managing store closure and transition work, coordinating multi-store and hotel operations, building training and service systems, and taking products and programs from concept through implementation. Nearly a decade of nonprofit case coordination with Hand Up Project alongside paid roles. Known for stabilizing complex environments, developing people, improving processes, and creating practical systems that keep work moving under pressure. Career evolution: corporate operations → family-systems and early-intervention program work → human-centered product development (Anya's Simple Lux) → family-support program design (Valerie's Parcel). Treats behavior as information: observe first, identify the barrier, adapt the environment or tool, teach the skill, and measure the response.

Seasoned professional in executive management known for high productivity and efficient task completion. Skilled in strategic planning, financial oversight, and team leadership. Excel in communication, problem-solving, and adaptability to drive organizational success.

Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.

Skills

  • Operations Management
  • Multi-Unit / Store Operations
  • Hotel Operations
  • Project Management
  • Program Development
  • Process Improvement
  • Change & Transition Management
  • Team Leadership
  • Staff Training & Coaching
  • Workforce Development
  • Scheduling & Staffing
  • Recruiting & Onboarding
  • Merchandising & Visual Standards
  • Inventory Control
  • Inventory Disposition
  • Receiving & Vendor Relations
  • Local Sourcing
  • Loss Prevention
  • Sales Leadership
  • KPI Coaching
  • Incentive Programs
  • Customer Experience
  • Conflict Resolution
  • Customer De-escalation
  • Crisis Response
  • Business Continuity
  • Health & Safety Compliance
  • Case Management
  • Community Outreach
  • Housing Navigation
  • Stakeholder Engagement
  • Policy Development
  • Research & Documentation
  • Advocacy & Systems Navigation
  • Bilingual Communication
  • Human-Centered Design
  • Accessibility
  • Microsoft Office
  • Google Workspace
  • Canva
  • Zoom
  • Product development
  • Process optimization
  • Inventory management
  • Quality assurance
  • Strategic planning
  • Program evaluation
  • Problem solving
  • Team leadership
  • Customer relationship management
  • Effective communication
  • Project management
  • Research analysis
  • Coaching and mentoring
  • Feasibility studies
  • Start-up operations
  • Business planning
  • Revenue development
  • Goal setting
  • Financial management
  • Consulting
  • Marketing
  • Recruitment and hiring
  • Legal compliance
  • Negotiation
  • Revenue generation
  • Customer focus
  • Portfolio management
  • Financial administration
  • Board reporting
  • Strategic vision
  • Contract management
  • Visionary leadership
  • Contract negotiation
  • Cash flow management
  • Entrepreneurial and innovative
  • Operations management
  • Industry expertise
  • Customer acquisition
  • Team engagement
  • Organizational structuring
  • Investor relations
  • Trends analysis
  • Corporate governance
  • Talent acquisition
  • Ethics and integrity
  • Staff management
  • Client engagement
  • Policies and procedures development
  • Board collaboration
  • Business development
  • Entrepreneurial leadership
  • Strategic thinking
  • Succession planning
  • Human resources
  • Team building
  • Angel funding
  • Market Knowledge
  • Product roadmaps
  • Performance assessments
  • Innovation management
  • Process improvements
  • Partnership building
  • Channel development
  • Intellectual property
  • Growth mindset
  • Interpersonal communication
  • Client relationship management
  • Strategize plans
  • Organizational development
  • Task prioritization
  • Continuous improvement
  • Turnaround management
  • Defining company vision
  • Mergers and acquisitions
  • Annual planning
  • Self motivation
  • Analytical and critical thinker
  • International business
  • Customer service
  • Market research
  • Time management
  • Conflict resolution
  • Upselling
  • Client relations
  • Customer needs assessment
  • Professionalism
  • Policy adjustment
  • Customer follow-up
  • New client acquisition
  • Policy writing
  • Negotiation abilities
  • Professionalism and ethics
  • Client needs analysis
  • Quotes and sales
  • Marketing strategies
  • Client account management
  • Account management
  • Client assessment
  • Marketing management
  • Policy Knowledge
  • Client acquisition
  • Active listening
  • Product promotion
  • Customer billing
  • Document control
  • Customer engagement
  • Administrative functions
  • Time management abilities
  • Product knowledge
  • Professional demeanor
  • Adaptability to change
  • Relationship management
  • Sales strategy
  • Critical thinking

Education

Bachelor of Arts - Political Science, Psychology

University of Washington
09.2006 - 06.2008

Associate of Arts - Developmental Psychology

Peninsula College, Port Angeles, WA
09.2004 - 06.2006

Languages

  • English, fluent
  • Ukrainian, native
  • Russian, fluent

Notes

  • Resume contains year-only dates; converted to MM/DD/YY using 01/01/YY for start and 12/31/YY for end.
  • Entries labeled 'Present' were not given a specific end year; this parser set end_date to 12/31/26 to align with the provided 2024-2026 ranges in the resume.

Summary - Text

Operations leader, program and project manager, and business founder with 20+ years across multi-unit retail, hospitality, community services, entrepreneurship, and independent program development. Experienced leading teams of 35+, managing store closure and transition work, coordinating multi-store and hotel operations, building training and service systems, and taking products and programs from concept through implementation. Nearly a decade of nonprofit case coordination with Hand Up Project alongside paid roles. Known for stabilizing complex environments, developing people, improving processes, and creating practical systems that keep work moving under pressure. Career evolution: corporate operations → family-systems and early-intervention program work → human-centered product development (Anya's Simple Lux) → family-support program design (Valerie's Parcel). Treats behavior as information: observe first, identify the barrier, adapt the environment or tool, teach the skill, and measure the response.

Work Preference

Job Search Status

Open to work

Desired Job Title

Team Leader, Sales OperationsTraining SupervisorCustomer Success ManagerMarketing SpecialistStartup Founder

Work Type

Full TimePart Time

Location Preference

On-SiteRemoteHybrid
Location: Dallas, TX
Open to relocation: Yes
Anya Larson