A’nya Wells
Summary
Flexible and driven professional seeking an opportunity with an organization that will allow me to bring my customer-centric skills and determination to grow the organization and myself.
Overview
8
8
years of professional experience
Work History
Team Lead/HR Assistant
Bjs Wholesales Club
10.2025 - Current
- Trained and mentored team members to enhance productivity and teamwork.
- Increased customer satisfaction through personalized service and product recommendations.
- Assisted in maintaining employee records and HR databases for accuracy and confidentiality.
- Assisted in time corrections and creation of schedule for team members
Senior Renewals Sales Representative
Concentrix
07.2021 - 09.2025
- Collaborated with cross-functional teams to enhance product knowledge and service delivery.
- Utilized CRM software to manage client information, track leads, and monitor sales progress.
- Mentored junior team members, providing guidance on best practices and sales techniques.
- Drove sales growth through effective customer engagement and relationship building.
Patient Access Representative
Greensboro Imaging
01.2021 - 05.2021
- Provided overall coordination of daily operations for physicians, including answering phone calls, checking in patients, registering patients, and scheduling follow-up appointments via Epic Practice Management.
- Filed, organized, and maintained patient medical records daily.
- Entered and verified insurance coverage into computer systems; sent insurance claims to several different companies; followed up on insurance claims and coordinated unpaid claims by setting up payment plans and billing concerns.
Care Partner / Unit Secretary
Chesapeake Regional Medical Center
06.2019 - 12.2020
- Collected, transported, and performed labs specimens for diagnostic testing.
- Provided clerical assistance for patient admissions, transfers, and discharges.
- Delivered compassionate support to patients, enhancing comfort and well-being during care routines.
- Assisted nursing staff with daily tasks, ensuring efficient workflow and patient satisfaction.
Nurse Tech
Cone Health
04.2018 - 05.2019
- Assisted nursing staff with patient care tasks, enhancing overall workflow and patient satisfaction.
- Monitored vital signs and recorded patient information, ensuring accuracy in medical records.
Education
High School Diploma -
Walter Hines Page High
Skills
- Sales
- Microsoft Office
- Conflict resolution
- Attention to detail
- Coaching and mentoring
- Customer service
Timeline
Team Lead/HR Assistant
Bjs Wholesales Club
10.2025 - Current
Senior Renewals Sales Representative
Concentrix
07.2021 - 09.2025
Patient Access Representative
Greensboro Imaging
01.2021 - 05.2021
Care Partner / Unit Secretary
Chesapeake Regional Medical Center
06.2019 - 12.2020
Nurse Tech
Cone Health
04.2018 - 05.2019
High School Diploma -
Walter Hines Page High