A’nyah Batiste
Chick-fil-A
7 Bogey Lane Unit 5 ,Little Rock
Work History
Sales and Brand Director
- Led brand strategy to align messaging across marketing, digital, and guest experience channels.
- Directed creative development for campaigns, ensuring consistent voice and visual standards.
- Collaborated with cross-functional partners to execute integrated marketing initiatives.
- Evaluated consumer insights to refine positioning and improve brand relevance.
- Managed agency and vendor partnerships to support campaign delivery and brand consistency.
- Reviewed assets for compliance with brand standards across platforms and audiences.
- Guided internal stakeholders on brand guidelines, messaging, and campaign priorities.
- Optimized marketing workflows to improve efficiency and strengthen execution quality.
- Aligned internal teams around a unified brand vision, streamlining communication processes for greater efficiency.
- Championed customer-focused initiatives, resulting in increased satisfaction and repeat business.
- Analyzed competitor strategies to identify areas of opportunity for differentiation and growth.
- Managed creative agencies and vendors to produce high-quality content, driving customer engagement and loyalty.
- Developed strategic partnerships with key influencers and stakeholders to expand brand reach and awareness.
Team Member
- Greeted guests promptly and delivered courteous service at counter, drive-thru, and dining areas.
- Prepared menu items following food safety, quality, and presentation standards.
- Took accurate orders and handled payments using point-of-sale system.
- Maintained clean workstations, dining areas, and equipment throughout shift.
- Restocked ingredients, supplies, and packaging to support smooth service flow.
- Communicated clearly with team members to coordinate fast-paced order fulfillment.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Cashier
- Processed cash, card, and mobile payments accurately at front counter.
- Greeted guests promptly and entered orders with attention to customization requests.
- Balanced register drawer and resolved basic checkout discrepancies.
- Answered menu and order-status questions while maintaining courteous service.
- Coordinated takeout and dine-in pickup flow to support timely guest service.
- Applied point-of-sale system to ring sales, issue receipts, and update orders.
- Supported clean, organized front-of-house area throughout shift.
- Communicated order changes clearly to kitchen staff to reduce errors.
- Greeted customers entering store and responded promptly to customer needs.
Roller Coaster Operator
- Operated ride controls and monitored safety checks to maintain guest compliance with attraction procedures.
- Secured restraints and verified rider readiness before dispatching roller coaster trains.
- Guided guests through queue lines, height requirements, and ride expectations with clear communication.
- Inspected ride areas for hazards and reported maintenance concerns to supervisors promptly.
Education
High School Diploma
Timeline
Sales and Brand Director
Chick-fil-A
2025 - 2026Read More
Team Member
Chick-fil-A
2022 - 2024Read More
Cashier
Mountain Mike's Pizza
2018 - 2020Read More
Roller Coaster Operator
Six Flags Magic Mountain
2015 - 2016Read More
Vaden High School
High School Diploma
Read More