Anyah Pindell
district heights,MD
Summary
professional with keen eye for administrative excellence and customer service. Proven track record in managing reception duties with high accuracy, ensuring smooth daily operations and client satisfaction. Thrives in team settings and adapts to dynamic demands, showcasing proficiency in multitasking and problem-solving.
Overview
7
7
years of professional experience
Work History
Receptionist
Ilovevipnails&spa
06.2017 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Operations Associate
SMCP
11.2020 - 11.2021
- Oversaw daily operations, ensuring timely completion of tasks and adherence to company policies and procedures.
- Resolved customer issues promptly and professionally, maintaining high satisfaction rates while minimizing escalations.
- Followed shipping and receiving procedures for goods and materials.
- Maintained accurate records using various software systems, ensuring data integrity and regulatory compliance.
- plan commercial displays to entice and appeal to customers
- take photographs of displays or signage
- Contributed to sales team success by creating compelling sales presentations and marketing materials.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Beauty Sales Associate
Target
10.2019 - 03.2020
- Increased beauty product sales by providing personalized consultations and recommendations to guest.
- Assisted in inventory management, ensuring adequate stock levels for high-demand beauty items.
- Maintained up-to-date knowledge of current beauty trends, enabling informed product suggestions for guest
- Maintained a clean, organized work area which facilitated efficient client interactions and helped to maintain a professional store image.
- Enhanced customer satisfaction through effective product demonstrations and makeup application techniques.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
Education
High School Diploma -
Suitland High School
Suitland, MD05-2018
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Verbal and written communications
- Positive and professional
- Reception desk management
- Customer service
- Attention to detail
Timeline
Operations Associate
SMCP
11.2020 - 11.2021
Beauty Sales Associate
Target
10.2019 - 03.2020
Receptionist
Ilovevipnails&spa
06.2017 - Current
High School Diploma -
Suitland High School