Anyah Wiggins
Indianapolis,IN
Summary
Positive and upbeat professional makes guests feel welcome while balancing diverse business requirements. Knowledgeable about server loads, kitchen output and customer preferences. Successful in maintaining productivity and calm in fast-paced environments.Motivated professional with successful track record of developing, enhancing and maintaining strong working relationships. Known for multi-tasking and meeting deadlines. Areas of knowledge include time management, winning and keeping customers and public speaking.
Overview
3
3
years of professional experience
Work History
Shift Lead
Nothing Bundt Cakes
Indianapolis, IN
10.2023 - Current
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Trained and mentored new employees to maximize team performance.
- Improved bakery efficiency by assisting in the preparation of frosting, frosted bundlets and orders, and other baking components.
- Maintained a clean and safe work environment by adhering to sanitation guidelines and safety procedures.
- Demonstrated adaptability by quickly learning new techniques when introduced to unfamiliar recipes or equipment.
- Enhanced product quality by strictly following recipe instructions and maintaining proper ingredient measurements.
Food Runner
St. Vincent's Hospital
Indianapolis, IN
08.2023 - 10.2023
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the hospital
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Received positive feedback from both guests and management for exceptional work performance and dedication to customer satisfaction.
Hostess
Crafty Crab
Indianapolis, IN
07.2022 - 08.2023
- Greeted guests warmly upon arrival, seating them promptly
- Demonstrated strong interpersonal skills when interacting with customers
- Created an enjoyable atmosphere by engaging in friendly conversation with guests
- Handled cash payments and reconciled daily transactions accurately
- Answered phones promptly to record and confirm reservations
Manager in Training
Ross Dress For Less
Indianapolis, IN
02.2022 - 04.2023
- Resolved conflicts between employees or customers in a timely manner while maintaining professionalism
- Worked closely with customers to understand needs and resolve diverse issues
- Provided assistance with balancing other tellers' drawers as needed
- Performed daily deposits in accordance with bank policies and procedures
- Counted and balanced cash drawer at the beginning and end of shift
- Processed customer payments by cash or credit card accurately and efficiently
Education
Certificate - Pharmacy Tech
Ivy Tech Community College of Indiana
Indianapolis, INCore 40 Diploma - Child Development
North Central High School
Indianapolis, IN05.2022
Skills
- Communication skills
- Detail Oriented
- Efficient worker
- Item promotion
- Dependable
- Upselling
- Leadership
- Greeting guests
Timeline
Shift Lead
Nothing Bundt Cakes
10.2023 - Current
Food Runner
St. Vincent's Hospital
08.2023 - 10.2023
Hostess
Crafty Crab
07.2022 - 08.2023
Manager in Training
Ross Dress For Less
02.2022 - 04.2023
Core 40 Diploma - Child Development
North Central High School
Certificate - Pharmacy Tech
Ivy Tech Community College of Indiana