ANYEA MUSE
Dallas
Summary
Experienced with project planning and execution, ensuring alignment with organizational goals. Utilizes analytical skills to identify and mitigate risks, enhancing project outcomes. With a strong understanding of stakeholder communication and process improvement, leading to consistent project success.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Project Management Analyst
Citigroup Inc
12.2022 - Current
- Owned the project schedule, and met 100% of feature deadlines by identifying and mitigating any engineering roadblocks
- Developed comprehensive project documentation to ensure alignment among stakeholders and teams.
- Monitored project timelines and deliverables, ensuring adherence to deadlines and quality standards.
- Implemented tracking systems for budget management, improving financial oversight on projects.
- Facilitated regular status meetings, promoting transparency and effective communication across all levels of the team.
- Host calls with a business analyst and over 10 software developers to collaborate on project implementation weekly
- Managed 11 annual software releases, achieving 81.8% on-time delivery and maintaining only 18.2% reschedules, ensuring consistent release cadence and operational reliability.
- Assisted in developing project plans, contributing to strategic decision-making and execution frameworks.
- Spearheaded process improvements resulting in increased efficiency across multiple departments involved in the project lifecycle.
- Streamlined reporting procedures to provide timely updates on project progress to stakeholders.
- Analyzed project performance, identifying areas for improvement and enhancing overall efficiency.
- Collaborated with Project Managers to introduce intake forms for the Operations team, improving the tracking of operations requests across applications and components, resulting in streamlined efficiency and better deliverable tracking.
- Developed a Jira submission form for Business Analysts and Developers to manage business requests and production issues more effectively.
- Served as Subject Matter Expert (SME) for the project tracking system, ensuring all projects and programs were consistently updated with status reports, key performance metrics, and quarterly milestones.
- Mentored junior and senior team members in applying best practices in project management, contributing to a high-performing team environment.
Insurance Verification Specialist
American Health Imaging
08.2020 - 01.2021
- Handled amounts exceeding $5,000 daily while maintaining accurate balances and deposits
- Confirm eligibility and coverage details for a minimum of 25-50 patients daily
- Conducted pre-authorization processes for imaging procedures, ensuring compliance with insurance requirements.
- Utilized electronic health record systems to maintain up-to-date patient insurance records.
- Maintained a 90% customer satisfaction rate through efficient and accurate claims resolution
- Verified patient insurance information to ensure accurate billing and claims processing.
- Collaborated with healthcare providers to resolve discrepancies in patient coverage details.
Education
Bachelor of Science - Health Science, minor in Administration
Albany State University
Albany, GA12.2022
Skills
- Requirements analysis
- Meeting facilitation
- ICG Agile Certification - Project Management
- Financial Analysis & Modeling
- Credit Risk Assessment
- Relationship Management
- Problem Solving & Decision Making
- Attention to Detail & Accuracy
- Strong Verbal & Written Communication
Certification
- ICG Agile - Project Management 2023
- Microsoft Office Specialist: Expert 2018
Timeline
Project Management Analyst
Citigroup Inc
12.2022 - Current
Insurance Verification Specialist
American Health Imaging
08.2020 - 01.2021
Bachelor of Science - Health Science, minor in Administration
Albany State University