Open To Work
Anyea Scarborough
Newport News,VA
Summary
To obtain a position that allows me to use my extensive skills to maintain a long-term career with an established company
Overview
13
13
years of professional experience
1
1
Certification
Work History
Front end cashier/ MemberAssist/ onboarding orientationer
Sams Club
Newport News, VA
04.2024 - 04.2026
- Assisting the members at check out making sure they get the sale prices for the purchases they came
- Alongside of helping at the member service desk with members who wanted to order items online and
- Returning items, As well as giving first and second day orientations to our new on boarding people with Sam's club.
- Provided exceptional customer service, resolving inquiries and complaints promptly.
- Trained and mentored new cashiers on operational procedures and best practices.
Cashier
JCPenney
Newport News, VA
10.2023 - 04.2024
- Assist the customers when they need help with anything from sales, to price checks, and online orders.
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balances throughout shifts.
- Monitored inventory levels, reporting discrepancies to management for resolution.
- Trained new staff on register operations and customer service best practices.
Head Quality Control
Ace Hardware Warehouse
Newport News, VA
04.2021 - 12.2022
- Oversee activities, for the Décor area of the store, related to delivery trucks entering/exiting the store
- Including ongoing calls to our shipping office for paperwork related to various truckloads
- Worked effectively in fast-paced environments.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
Prep Cook
CNU College
Newport News, VA
01.2022 - 09.2022
- Prepped the breakfast and lunch meals each day Tuesday through Saturday.
- Also hand made all the sweet treats each day for the day and next day.
- Operated kitchen equipment, ensuring safety and cleanliness standards were met consistently.
- Implemented quality control measures to enhance food presentation and taste consistency.
- Coordinated daily prep tasks to optimize workflow and reduce kitchen downtime efficiently.
Head Hostess
MealOne Restaurant and Lounge
Newport News, VA
03.2021 - 05.2021
- Greeted and seated patrons, received and placed orders
- Managed front-of-house operations to ensure seamless guest experiences.
- Trained and supervised host staff on customer service protocols and reservation systems.
- Analyzed customer feedback to implement improvements in service delivery standards.
- Established relationships with regular patrons to foster loyalty and repeat business.
Coordinator, Quality Control and Quality Tech Control
Edgewell Personal Care
Dover, DE
11.2012 - 08.2016
- Documented information by maintaining daily logs and equipment records, demonstrated working
- Knowledge of HIPAA and OSHA regulations, handled all incoming and outgoing faxes, etc.
- Coordinated cross-functional teams to streamline project workflows and enhance collaboration.
- Managed communication between departments to support strategic initiatives and project alignment.
- Entered data, generated reports, and produced tracking documents.
- Gathered and organized materials to support operations.
Education
Customer Service Certification -
Business Interface, LLC
Dover, DE05-2018
High School Diploma - undefined
Caesar Rodney High School
Camden, DE06-2010
Skills
- MS Office, ability to work in a fast-paced environment, fast learner, attentive, adaptable, courteous
- Customer service professional and strong organizer, time management, multi-tasker, creative problem
- Solver, team builder and decision maker
Certification
- Pursuing Certification in CCMA through Stepful - April 10. 2026
- Undergoing clinical training with Elite Women's Care - Norfolk, VA - April 2026.
Work Preference
Work Type
Full TimePart TimeInternshipLocation Preference
On-SiteTimeline
Front end cashier/ MemberAssist/ onboarding orientationer
Sams Club
04.2024 - 04.2026
Cashier
JCPenney
10.2023 - 04.2024
Prep Cook
CNU College
01.2022 - 09.2022
Head Quality Control
Ace Hardware Warehouse
04.2021 - 12.2022
Head Hostess
MealOne Restaurant and Lounge
03.2021 - 05.2021
Coordinator, Quality Control and Quality Tech Control
Edgewell Personal Care
11.2012 - 08.2016
High School Diploma - undefined
Caesar Rodney High School
Customer Service Certification -
Business Interface, LLC