Costumer Service
Tax For You INC
Anyella Otaya
St. Cloud,FL
Summary
Dynamic Agent Services Representative at Longport Aviation Security T&T, skilled in strong negotiation and adept at complaint handling. Proven ability to enhance customer relations through effective problem-solving and relationship building, leading to improved client satisfaction. Proficient in data entry and up-selling strategies, consistently exceeding performance targets.
Work History
Tapatio Restaurant
Waitresss
Agent Services Representative
Longport Aviation Security T&T
Colombia
Manager's Assistant
W&M Cabinets INC
Orlando, FL
Education
Flight Attendant Course -
Insternational Institute of Travel
Toronto, OHILC International Learning Center
Toronto, OHSkills
- Strong negotiation skills
- Call center experience
- Data entry proficiency
- Complaint handling
- Client needs assessment
- Technical aptitude
- Up-selling strategies
- Escalation management
- Customer service
- Problem-solving
- Multitasking and organization
- Adaptability and flexibility
- Decision-making
- Relationship building
- Customer relations
Timeline
Costumer Service
Tax For You INC
Tapatio Restaurant
Waitresss
Agent Services Representative
Longport Aviation Security T&T
Manager's Assistant
W&M Cabinets INC
Flight Attendant Course -
Insternational Institute of Travel
ILC International Learning Center