Anyria Wesley
3017 Saint Marys Ave,NE
Summary
Dynamic customer service professional with extensive experience at Walmart, excelling in problem resolution and relationship building. Proven ability to enhance customer satisfaction through active listening and critical thinking. Skilled in data entry and transaction processing, consistently maintaining financial integrity while fostering loyalty and trust among customers.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Walmart
08.2024 - Current
- Assisted customers with inquiries and product selections to enhance shopping experience.
- Resolved customer complaints efficiently, ensuring satisfaction and loyalty.
- Processed transactions accurately using point-of-sale systems to maintain financial integrity.
- Collaborated with team members to streamline store operations and improve service delivery.
Customer Service Cashier
Walmart
08.2024 - Current
- Processed customer transactions accurately and efficiently at checkout stations.
- Assisted customers with product inquiries and provided exceptional service to enhance satisfaction.
- Managed cash handling procedures, ensuring secure storage and accurate reconciliation of funds.
- Collaborated with team members to maintain clean, organized, and well-stocked checkout areas.
- Resolved customer complaints promptly, demonstrating problem-solving skills in high-pressure situations.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
Package Handler
Amazon
06.2025 - 12.2025
- Operated material handling equipment to load and unload packages efficiently.
- Sorted packages by size and destination to streamline workflow processes.
- Maintained cleanliness and organization of work areas to ensure safety compliance.
- Collaborated with team members to meet daily productivity goals consistently.
Education
Sonography
Tarrant County College
Fort Worth, TXSkills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Customer relations
- Problem resolution
- Relationship building
Timeline
Package Handler
Amazon
06.2025 - 12.2025
Customer Service Representative
Walmart
08.2024 - Current
Customer Service Cashier
Walmart
08.2024 - Current
Sonography
Tarrant County College