A highly organized and diversified individual with detail-oriented assistant experience with over 5 years of providing administrative support to a variety of departments and in a multitude of settings. Proven ability to manage multiple tasks efficiently while maintaining accuracy and meeting tight deadlines as well as acting with care and compassion.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Legal Assistant
Law Office Of Mark Gonzales
Fontana, CA
01.2019 - 12.2022
Answered client calls and responded to inquiries, using open-ended questioning skills to attain applicable information
Investigated causes and resolutions to Personal injury cases, reviewing damages, losses and settlement formalities
Eliminated workflow downtime by restructuring and maintaining client billing and case records
Researched state statutes, decisions, legal articles, codes and documents
Conferred with clients and other involved parties to gather and track case information
Strictly adhered to privacy laws to avert possible information breaches and protect client data
Supervised appointment scheduling for attorneys and made adjustments and changes through google application
Communicated with outside vendors on behalf of attorneys and legal departments
Prepared legal briefs, demands and counter demands
Handled all Medical billing requests and lien amounts for all clients
Field Assistant
The Hospice Care
Upland, CA
07.2014 - 12.2018
Interacted with customers professionally by phone, email or in-person to provide information and direct to desired staff members
Coordinated, scheduled and arranged meeting and travel calendars, including business and social events
Worked with upper management to complete complex projects on tight budgets within specific timelines
Compiled company information and related material and distributed it to candidates
Remained solutions-oriented in face of complex problems to assist management and overall business direction
Assessed urgency and priorities before accepting or declining appointments and meetings with CEO
Child Care Assistant
ETIWANDA SCHOOL DISTRICT
Etiwanda, CA
08.2023 - 02.2024
Ensured a caring, safe, and comfortable environment for children and parents and engaged children in educational activities to develop their mental, emotional, and social skill sets
While working at the Etiwanda school district I worked as a permanent and sub child care assistant
I had the opportunity to create after school enrichment physical activity lessons for students from TK through 5th grade
Engaging students and helping them learn new life skills to create an educational environment for cognitive development.
Education
Associate - Current study of Business Law
Chaffey College
03-2025
High school diploma -
Chaffey High School
05.2014
Skills
Legal Research
Medical Billing
Legal Drafting
Medical Records
Medical Office Experience
Customer service
Clerical experience
Negotiation
Entrepreneurial personality
Strong communication and interpersonal skills
Superb legal research skills
Certification
CPR Certification
First Aid Certification, 08/01/23, 08/01/25
Personal Information
Title: Assistant
Work Permit: Authorized to work in the US for any employer