Anyssa Garcia
Round Rock,TX
Summary
Esthetician with strong business, sales, and customer service skills necessary to meet spa goals and exceed client expectations. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Esthetician
Spa Kalahari
Round Rock, Texas
03.2024 - 06.2024
- Provided facial treatments such as cleansing, exfoliation, extractions, and massage.
- Assisted in the development of customized skin care regimens for clients.
- Maintained cleanliness of treatment room and equipment between appointments.
- Conducted consultations with new clients to assess skin type and discuss desired outcomes.
- Educated clients on proper skin care techniques according to individual needs.
- Checked supplies inventory regularly to ensure adequate stock levels at all times.
- Adhered to safety protocols throughout all procedures to minimize risk of injury or infection.
- Assisted in marketing efforts by providing input on promotional materials and events.
- Attended continuing education courses related to esthetics industry advancements.
Front Desk Receptionist/Spa Attendant
Spa Kalahari
Round Rock, Texas
04.2021 - 03.2024
- Greeted customers warmly and made them feel welcome.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Assisted with scheduling appointments for clients and visitors.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Handled cash transactions accurately, balancing the register at the end of each shift.
- Tracked office supplies inventory levels, placed orders for replenishment as needed and monitored deliveries upon arrival.
- Updated customer information in databases regularly to ensure accuracy of records.
- Resolved any customer complaints or issues in a timely fashion following established protocols.
- Explained policies and procedures to visitors.
- Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
- Worked with housekeeping and maintenance staff to address and resolve building and room issues.
Education
Licensed Esthetician -
Ann Webb Skin Institute
Austin, TX04-2023
Skills
- Time oriented
- Pays attention to detail
- Customer service skills
- Strong computer skills
- Fast learning skills
- Team player
- Retail experience
- Multitasker
Timeline
Esthetician
Spa Kalahari
03.2024 - 06.2024
Front Desk Receptionist/Spa Attendant
Spa Kalahari
04.2021 - 03.2024
Licensed Esthetician -
Ann Webb Skin Institute