ANZHELINA MIKAYELYAN
Murray,UT
Summary
Friendly, compassionate, and dependable with excellent communication skills and a strong commitment to delivering exceptional service. Skilled at understanding customer needs, resolving conflicts calmly, and thinking quickly to solve problems. Dedicated to creating positive experiences, building trust, and supporting long-term customer satisfaction and loyalty.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Anna's Tailors and Dry Cleaners
02.2024 - Current
- Greeted and assisted customers with clothing drop-offs and pickups
- Handled order intake and customer inquiries
- Performed basic clothing alterations including hemming, stitching, and pressing
- Maintained a clean and organized workspace
- Resolved customer complaints with empathy, increasing customer loyalty
- Trained and supervised new team members
- Communicated effectively with coworkers and management
- Contributed to efficient store operations and positive team culture
Education
High School Diploma -
Mount Vernon Academy
Murray, UT05.2025
Skills
- Customer Service
- Active Listening
- Critical Thinking
- Data Entry
- Verbal and Written Communication
- Leadership & Team Management
- Independent and Collaborative Work Ethic
Languages
Armenian
English
Timeline
Customer Service Representative
Anna's Tailors and Dry Cleaners
02.2024 - Current
High School Diploma -
Mount Vernon Academy