Aoife O'Brien
South Bend,IN
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
1
1
Language
Work History
Manager
Twisted Cow
Elkhart, Indiana
08.2026 - Current
- At Twisted Cow I prepare the frozen yogurt
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Engaged with customers to enhance satisfaction and address inquiries.
- Participated in team meetings, sharing ideas to improve customer experience.
- Checked out customers at the register while ensuring accurate transactions.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Maintained equipment cleanliness and operational readiness for service through mopping, washing tables, sweeping, vacuuming.
- Prepared DoorDash orders accurately for timely delivery.
- Refilled toppings bar regularly to maintain product availability for customers.
- Cut and prepared fresh fruit for the toppings bar to enhance customer options.
- Handled any refunds necessary.
- Washed dishes promptly to maintain cleanliness in the kitchen.
Education
John Adams High School
South Bend, IN08-2026
Skills
- Customer service
- Team collaboration
- Problem solving
- Time management
- Conflict resolution
- Communication skills
- Project management
- Cash handling
- Inventory management
- Operational management
Languages
Spanish
Professional
Affiliations
- Debate Club vice president
- John Adams Women's Political Advocacy Group member
- Spanish Honor Society member
- National Honor Society leadership
References
References available upon request.
Timeline
Manager
Twisted Cow
08.2026 - Current
John Adams High School