Aolani Cheeks
Skilled in creating nurturing environments within home settings, looking to transition into new field. Developed expertise in managing schedules and engaging children in educational activities. Eager to apply strong communication and organizational skills in different professional contexts.
Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.
Developed strong communication and problem-solving abilities in fast-paced fast-paced service environment. Proven track record of managing and resolving customer inquiries efficiently and Seeking to transition into a new field where these skills can be leveraged to enhance team performance and customer satisfaction.
Offering a positive attitude and genuine interest in helping others, ready to thrive in a customer-focused environment. Brings ability to quickly learn company products and services, ensuring accurate and efficient customer support. Ready to use and develop communication and problem-solving skills.
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
As a customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.
Work History
Cashier
2 Months- Cashier, processed customer orders efficiently, resolved customer inquiries and concerns, prepared and presented food to meet quality standards
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained clean and organized workstations to enhance customer experience.
- Assisted in training new staff on operational procedures and service standards.
Dunkin Donuts Crew Member
3 Months- Provided quality service in food preparation
- Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction and loyalty.
- Operated POS system efficiently, processing transactions accurately and promptly.
- Maintained cleanliness and organization of workstations, adhering to health and safety standards.
Waitress/Hostess
6 Months- Provided exceptional customer service while serving food and drinks
Cashier
1 Month- Operated cashier register while preparing smoothies for customers.
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawers and balanced daily sales reports.
- Provided exceptional customer service, resolving inquiries and complaints promptly.
In-Home Nanny
6 Months- Developed engaging educational activities to promote cognitive and social development in children.
- Implemented consistent discipline strategies aligned with parents' guidelines to reinforce positive behavior.
- Boosted language development through reading aloud, storytelling, and engaging conversations with the children.
- Enhanced children's emotional well-being by providing consistent and nurturing care.
- Fostered a safe and stimulating environment for the children, implementing age-appropriate activities.
- Assisted with homework and learning tasks, encouraging academic growth and confidence in children.
- Adapted routines based on individual child needs, fostering a nurturing atmosphere at home.
- Maintained cleanliness and organization of play areas, promoting a healthy environment for children.
- Maintained open communication with parents to discuss progress, challenges, and goals for the children.
- Fostered a love of learning through interactive educational activities helping children develop curiosity and critical thinking skills.
Infant Teacher
7 Months- Created a safe and nurturing environment to support emotional and social growth in infants.
- Developed and implemented engaging lesson plans for infants, fostering early developmental skills.
- Utilized observation techniques to assess individual needs and tailor activities accordingly.
- Collaborated with parents to provide updates on child progress and address developmental milestones.
- Organized daily routines that promote structured learning while encouraging exploration and creativity.
- Trained new staff on classroom management strategies and infant care best practices.
- Conducted regular assessments to monitor developmental progress, ensuring individualized support for each child.
- Kept classroom and feeding areas clean, neat, and safe.
- Maintained a safe, nurturing environment for infants by adhering to health and safety regulations.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Managed personal hygiene requirements with frequent diaper changes, use of bibs, and monitoring of behaviors.
- Developed strong relationships with parents to foster trust and open communication regarding their child's wellbeing.
- Used proper sanitizing techniques for toys, surfaces, and equipment.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Promoted development of social, emotional, and communication skills in infants.
- Provided thorough documentation of each child's day-to-day activities, achievements, concerns, or incidents for both internal records and parental review upon request.
- Implemented positive reinforcement techniques to promote desirable behavior among infants.
- Supported the emotional needs of infants through consistent care, comfort, and validation of feelings.
- Adhered to parent preferences and legal requirements for feeding breastmilk, formula and solids to infants.
- Assessed developmental milestones and provided regular updates to parents on their child''s progress.
- Prepared nutritious meals and snacks for infants to promote healthy eating habits from an early age.
In-Home Nanny
5 Months- Developed engaging educational activities to promote cognitive and social development in children.
- Provided attentive care for children, ensuring safety and well-being during daily activities.
- Coordinated schedules and managed transportation for school drop-offs and extracurricular activities.
- Communicated effectively with parents regarding children's progress, needs, and behavioral issues.
Education
High School Diploma
Associate of Arts - Arts
- 4.0 GPA