APARNA KAKANI
Sugar Land,TX
Summary
Over 18 years of IT experience with proven record as a strategic technology leader and business partner for Fortune 500 companies. Skilled communicator and collaborator with experience working across multiple industries and disciplines. Passionate technologist with a purpose of igniting businesses executives to unleash technology and unlock new business models driving accelerated value delivery. Highly respected for technical and operational excellence, leading diverse teams globally and experienced in interfacing with executives across different functions.
Overview
21
21
years of professional experience
Work History
Director – Technical Product Management
Baker Hughes (2017-Present), GE Oil&Gas (2012-17)
06.2012 - Current
- Lead Product Strategy, product roadmap and OFSE (Oil Field Services and Equipment) business, Commercial and B2B eCommerce Portfolio, Digital Service Delivery and Digital Customer Experience initiatives by incorporating voice of customer and feedback from customer surveys
- Lead Digital solutions to support customer tendering and bidding process for large customer tenders resulting in total impact to date $1.6B in revenue
- Lead portfolio of customer engagement products generating digital subscription revenue over $70MM annually
- Led OFS eCommerce platform consolidation, business transformation and implementation to ONE strategic platform resulting in cost efficiencies and productivity improvement
- Defined Product roadmap of B2B eCommerce initiative in OFSE business with a plan to generate $100M per year by ‘2027
- Led IT Portfolio Analysis and Rationalization for Mergers, Acquisitions & Divestitures for Commercial Domain portfolio for 5 deals
- Led Applications Portfolio Rationalization, supported development of Organizational IT Strategy while working closely with IT and Business leadership to guide operational strategy
- Led Baker Hughes first ever virtual Annual Meeting in ‘2021 hosting top CEOs of leading Fortune 500 companies such as Microsoft, Saudi Aramco, C3AI, etc
- Established a culture of continuous delivery and operations improvement in global DevSecOps team spread across US, Middle East, Europe, and India as Commercial and B2B eCommerce Applications COE lead leveraging Cloud, SaaS and GenAI technologies
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth. Enhanced team collaboration through regular communication, goal setting, and performance evaluations as a people lead
- Managed budgets, global service vendors, contract negotiations, build vs buy decisions effectively to ensure optimal use of resources while maintaining financial stability.
Business Analyst
Waste Management
05.2010 - 05.2012
- Implemented and Managed CRM system and Salesforce.com applications for the inquiry to order business process and integration with various downstream applications like OTC system (Siebel), Data Warehouse, MDM, other legacy accounting systems
- Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement
- Improved business processes by analyzing current practices and recommending optimization strategies
- Interacted with internal customers to understand business needs and translate into requirements and project scope
- Collaborated closely with stakeholders to identify opportunities for process improvements and drive continuous innovation in the organization
- Streamlined project management with effective communication and collaboration across cross-functional teams.
- Implemented best-practice methodologies that improved overall project delivery timelines while maintaining quality standards.
Sr. Consultant
RCG IT
09.2008 - 08.2009
- Responsible for commercial and IT CRM and Siebel applications for Aviall’s after-market parts business
- Managed and Enabled integration with CRM(Siebel) and ERP (Lawson) systems via MQ series middleware
- Evaluated clients' needs and created plan of action to provide solutions.
- Facilitated workshops with clients to identify pain points, establish goals, and define actionable steps towards achieving desired outcomes.
- Developed custom solutions based upon clients' strict requirements.
- Exceeded customer requirements with accurate and deliverable solutions.
Team Lead
Accenture
01.2007 - 04.2008
- Responsible for development and management of Siebel CRM applications for Level-3 Communications client
- Developed process and system for customer service request tracking and resolution through global delivery co-ordination, team mentoring and training
Sr. Software Engineer
GE
12.2003 - 12.2006
- Responsible for CRM and sales application implementation for various businesses – GE Consumer Home Services, C&I business, Power Controls Europe division
- Used six sigma methodology to improve quote approval process by 95% for C&I division and improved process capability from 1.2 sigma to 6.
Education
Bachelor of Engineering - Electronics
University of Pune
Cultivate Leadership program graduate -
Baker Hughes
Rise leadership program graduate -
GE
AI for Leaders Post Graduate Diploma -
Texas McCombs Business School
02.2025
Skills
- IT Strategy & Planning
- Digital Transformation
- Product Strategy and Management
- Operational Execution & Efficiency
- Scaled IT Implementations
- People Management & Development
- Mergers & Acquisitions
- Commercial Applications
- Program, IT Portfolio and Operations Management
- Eco-system and Vendor Management
- B2B eCommerce, Logistics, Supply Chain
- Cloud, ERP, Middleware Technologies, Data & AI
Accomplishments
- Recipient of – GE Oil & Gas CEO award
- Global GE CIO award
- Energy Industry GRIT Award, 2022
- Cultivate Leadership program graduate (Baker Hughes)
- Rise leadership program graduate (GE)
- Six Sigma green belt certified
- AWS Cloud practitioner
- Certified Scrum Master
Pronouns
She/Her
Awards
- GE Oil & Gas CEO award
- Global GE CIO award
- 2022 Energy Industry GRIT Award
Volunteer Experience
- Board Of Directors - PIDX International
- ERG Hub: Global Operations Director for Pride@Work ERG, Baker Hughes
- Houston Food Bank and Beacon Homeless Shelter Volunteer
Affiliations
- • Board Of Directors - PIDX International
- • Houston Food Bank and Beacon Homeless Shelter
Additional Information
Global Operations Director for Pride@Work ERG (Employee Resources Group), Baker Hughes
- Strategized and Led Global Pride@Work Operations & events workstream to promote Diversity, Equity and Inclusion
- Collaborated with various hubs globally, partner with multiple ERGs, customers, Non profit organizations and drove employee participation & engagement
- Garnered support & engagement from C-Suite in the ERG events
- Instrumental in growing the membership from 1000 to 3000+ employees
Board Of Directors - PIDX (Petroleum Industry Data Exchange) International
- Determined and set the strategic course of action for PIDX organization
- Planned annual budget and reviews
- Reviewed and launched eCommerce data exchange standards
Timeline
Director – Technical Product Management
Baker Hughes (2017-Present), GE Oil&Gas (2012-17)
06.2012 - Current
Business Analyst
Waste Management
05.2010 - 05.2012
Sr. Consultant
RCG IT
09.2008 - 08.2009
Team Lead
Accenture
01.2007 - 04.2008
Sr. Software Engineer
GE
12.2003 - 12.2006
Bachelor of Engineering - Electronics
University of Pune
Cultivate Leadership program graduate -
Baker Hughes
Rise leadership program graduate -
GE
AI for Leaders Post Graduate Diploma -
Texas McCombs Business School
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