Aphiwe Joyisa
Summary
Dedicated sales professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
Work History
Au Pair
Au Pair in America
Fairfield, CT
09.2022 - Current
- Planned and carried out activities from entertainment and educational development
- Managed daily schedules effectively, ensuring punctuality for school drop-offs and pick-ups as well as extracurricular activities.
- Supported emotional development through empathetic listening and guidance during difficult situations or conflicts.
- Collaborated closely with parents to establish consistent routines expectations promoting stability security for their children.
- Maintained open communication with parents regarding their children's progress, needs, and any concerns that arose during the au pair placement period.
- Meal prep and household care
- Enhanced family''s daily routine by providing attentive childcare and maintaining a safe, nurturing environment.
- Improved children''s language skills through engaging conversations and interactive language games.
- Fostered positive relationships with host family members, creating a harmonious living situation for all involved.
- Assisted in improving children''s academic performance by providing tutoring and homework support.
Assistant Manager
Thuluwazi Ribs & Wings
Durban, South Africa
08.2020 - 09.2022
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Boosted brand awareness by implementing targeted marketing campaigns and engaging social media content.
- Enhanced online presence by designing, launching, and maintaining a user-friendly company website.
- Improved customer retention with consistent follow-up communications and tailored loyalty programs.
- Developed strong relationships with key industry influencers to expand brand reach and credibility.
- Collaborated with graphic designers to create visually impactful marketing materials for print and digital channels.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Increased sales through effective merchandising strategies and targeted promotions.
- Developed strong working relationships with staff, fostering a positive work environment.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
Administrative Assistant
Naja Electrical Consultants
Durban, South Africa
02.2021 - 04.2022
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Hostess/Wine Server
Seneca Shore Wine Cellars
Penn Yan, NY
05.2019 - 07.2020
- Increased wine sales by conducting in-store tastings and engaging customers with product knowledge.
- Enhanced brand visibility by organizing and participating in industry events such as trade shows, wine festivals, and distributor expos.
- Enhanced brand visibility by conducting regular in-store tastings, staff trainings, and product presentations.
- Trained new sales representatives, resulting in more efficient team performance and improved customer service.
- Conducted market research to identify potential clients, leading to an expanded network of accounts.
- Collaborated with marketing team to create promotional materials that increased brand recognition among consumers.
- Maintained consistent communication with existing clients, ensuring satisfaction and repeat business.
- Analyzed competitor offerings to develop unique selling propositions for various wine products within the portfolio.
- Managed a diverse portfolio of wines, consistently meeting or exceeding monthly sales targets set by the company.
- Improved inventory management processes within assigned territories to prevent stock shortages or overages while maximizing profitability.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Education
Bachelor of Science, Marketing - Marketing
Keuka College
Keuka Park, NY05.2020
Skills
- Sales & Business Development
- Cultural Immersion
- Website Management
- Sales Support
- Community Engagement
- Customer Relationship Management (CRM)
- Event Planning
- Market Research
- Brand Development
- Task Delegation
- Project Management
- Team Motivation
Activities Awards
- Volunteer at Children's Place of Safety in Durban, South Africa (2021)
- Member of Keuka College Student Senate: International Senator, (2020)
- Mentored in the Higher Education Opportunity Program at Keuka College (2018)
- Volunteered in the International Students Office at Keuka College (2018-2019)
- Keuka College Field Hockey (Team Captain 2019)
- Maris Stella Girls School Field Hockey Player of the Year (2015)
- Cultural Portfolio Leader (2015)
Languages
Zulu
Native or Bilingual
References
References available upon request.
Timeline
Au Pair
Au Pair in America
09.2022 - Current
Administrative Assistant
Naja Electrical Consultants
02.2021 - 04.2022
Assistant Manager
Thuluwazi Ribs & Wings
08.2020 - 09.2022
Hostess/Wine Server
Seneca Shore Wine Cellars
05.2019 - 07.2020
Bachelor of Science, Marketing - Marketing
Keuka College