Apoorva Joshipura
Riverside,CA
Summary
Pragmatic professional with solid experience in leadership roles. Adept at implementing strategic business plans, driving growth, and improving operations. Skilled in overall management and stakeholder relations. Collaborative and dedicated to building and leading talented and motivated individuals.
Top-notch management professional, with proven track record of success leading and growing organizations and programs. Strong background in strategic planning, financial management, and team development. Skilled in identifying opportunities and implementing practical business strategies with commitment to staying informed about the latest trends, technologies, and best practices.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Global Efficiency Office Strategic Initiatives Mgr
US Bankcorp
01.2016 - Current
- Lead , manage, and successfully deliver the design, review and approval of floor plans , network connectivity, ODC controls, and security while setting up 18 offshore and onshore delivery centers along with BPO, KPO, IT Data & Call Centers
- Reduced around $10M in annual cost and about $45M in total by restructuring business strategies, creating and implementing resource optimization plans
- Improved 30% profitability by replacing PCs with virtual applications while working with vendors like KPMG, Capgemini, TCS, E&Y, etc.
- Set up a world class help desk/support centre at Bangalore, India that supports multiple regions globally
- Enhanced company growth by identifying and executing strategic initiatives that aligned with organizational goals.
- Mentored and developed team members, fostering a culture of continuous improvement and collaboration.
- Initiated process improvements that streamlined workflows, reducing costs and increasing productivity.
US-IOT Portfolio/Product Delivery Management-SME
Start-up -Funded by Zumtobel/Tridonic Lightning
07.2015 - 06.2016
- Innovative Product Development Startup team member
- Was a key member of the entire life-cycle, from development of the product idea, design, launch, and delivery management of lighting products and IoT-based lighting system applications, the commissioning app/server, the user control app (android/iOS versions), and the management portal.
- Enabled energy-saving by automating the lightning product for middle- to high-volume consumers and end clients by about 18 to 23 % post launch
- Evaluated customer needs and feedback to drive product and service improvements.
- Devised and implemented processes and procedures to streamline operations.
- Improved financial performance through optimization strategies, adequate staffing, and portfolio generation.
Founder/Director
Anikar Inc.
06.2010 - 07.2015
- Lead the design, build, and rollout of 3 different data warehouse implementations in one year and increase revenue of about $5 million through research, data mining,dashboards for executive management that enabled strategic decision making, for the Tata Consultancy /Toyota alliance
- Implemented the pilot version of Toyota Talk to Text program where customer calls were converted to text and strategic searches that helped sales and marketing teams in their campaigns which lead to growth in business volumes.
- Led 130 personnel across 6 different onshore & offshore teams to develop Android and iOS applications using Agile/Scrum (JIRA) and managed Agent Management System with the Hadoop voice-to-text converter, resulting in $2 M cost saving for Mazda Motors
- Managed a $50 M budget for organizing the Edison Federal SMART Connect Program, rated as the 'Program of the Year' by PMI (Project Management Institute).
- Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
- Built a positive organizational culture that fostered creativity, innovation, and employee engagement.
Portfolio Life-cycle & Delivery Management/ SME
Assign Corp.
11.2004 - 06.2010
Vice President IT
CDT Business Solutions
07.2002 - 10.2004
Education
BE Digital Electronics -
University of Mumbai
Mumbai IndiaSkills
- Supporting Investors/Board of Directors in defining portfolio structure/road-maps and managing budgets and schedules with a focus on the business and technology infrastructure needs
- Leveraging the entire life cycle initiatives to maintain balance in existing assets and services by prioritizing IT and business resources to achieve optimal enterprise goals and objectives
- Coordinating with cross-functional managers and teams to initiate, plan, execute, and close according to the agreed-upon timeline, budget, and scope
- Capital planning for initiative delivery through resourcing, scheduling, and effective vendor evaluation, selection, and management
- Ensuring appropriate governance functions in accordance with enterprise guidelines, policies, and practices
- Tracking and measuring the tangible outcomes, executing changes to meet business needs as required
- Monitoring organizational dependencies across the programs and resolving escalations/conflicts
- Assuring on-plan usage of resources and funding, highlighting variances, and integrating significant changes
Certification
- Certified Scrum Master, 72807, 2015
- Certified DevOps TACT, 2019
Accomplishments
- DHL-Airways-Lufthansa at Silicon Valley, Developed and released the first Web-Based Shipping application across 282 countries, recognized in the top 2 sites by KPMG, resulting in $4+M savings in the first year
- Walt Disney Hollywood, Stimulated business workflow through content management, site creation, and quality control for California and Paris
- Wescom Credit Union, Led as VP of CDT business solutions and built offshore center in Mumbai and onshore center in Florida
- Smart Connect Federal, Initiated regulation and automation of electric billing system throughout Southern California and designed data warehouse and fraud prevention algorithm
- Toyota & Tata Alliance, Boosted lead generation and revenue growth by integrating AI and Hadoop voice-to-text converter, using AWS cloud/RPA
- Top US-Based Lawyers Rating System, Led a team for effective designs and layouts to develop the first version of the top lawyer rating system Wescom Credit Union
- Bank of America, Directed global cross-functional teams for building a $20M home loans data warehouse
- PCS Telecom, Coordinated with global teams to integrate salesforce CRM and build call tracking and billing data warehouse
- CMM/Six Sigma/ISO/Waterfall/Agile/DevOps Process Architecture setup, Provided optimal processes across 400 offshore/onsite resources while leading Process Architects/SMEs team and attained 30% by leveraging industry best practices for cost-efficiency and productivity
References
Available upon request
Additional Information
LinkedIn Profile
https://www.linkedin.com/in/apoorvajoshipura/
Timeline
Global Efficiency Office Strategic Initiatives Mgr
US Bankcorp
01.2016 - Current
US-IOT Portfolio/Product Delivery Management-SME
Start-up -Funded by Zumtobel/Tridonic Lightning
07.2015 - 06.2016
Founder/Director
Anikar Inc.
06.2010 - 07.2015
Portfolio Life-cycle & Delivery Management/ SME
Assign Corp.
11.2004 - 06.2010
Vice President IT
CDT Business Solutions
07.2002 - 10.2004
BE Digital Electronics -
University of Mumbai
- Certified Scrum Master, 72807, 2015
- Certified DevOps TACT, 2019
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