Versatile Administrative professional well-versed in healthcare practices, compliance standards and operations. Excellent problem-solver and clear communicator with compassionate, positive and upbeat personality.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Medical Administrative Assistant
Stellar Home Health LLC
06.2022 - Current
Handled sensitive patient information with discretion, adhering to strict HIPAA guidelines and safeguarding privacy at all times.
Managed incoming phone calls efficiently, directing callers to appropriate personnel while providing courteous service at all times.
Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
Maintained and updated patient records for accurate, current medical histories.
Supported office staff and operational requirements with administrative tasks.
Home Health Aide
Stellar Home Health LLC
06.2022 - 12.2022
Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
Maintained clean and safe home environment for patients, reducing falls and accidents.
Assisted clients with daily living activities, enhancing their independence and quality of life.
Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring clean and organized living space for patients.
Certified Nursing Aide
Cornerstone Ridge Plaza Assisted Living
06.2011 - 11.2011
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Maintained complete confidentiality with patient information to provide professional, secure medical services.
Assisted patients in maintaining their independence by encouraging self-care activities appropriate for their abilities.
Assisted in prevention of falls by implementing safety measures such as bed alarms, non-slip footwear, and close supervision during transfers.