Apple Jiene Caparas
Ketchikan,AK
Summary
Experienced Medical Assistant for 2 years with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality. Works collaboratively with care teams, and stays up-to-date on current standards and best practices.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
PeaceHealth Ketchikan
12.2020 - Current
- Greeted 30+ patients daily
- Prepared patients for their medical exams by recording medical histories and vital signs
- Assisted physicians on more than 300 tests, procedures, dressings, and lab tests
- Administered injections and medications as directed by physicians
- Prepared and maintained supplies for 6 exam rooms
- Ordered supplies monthly using inventory forms
- Streamlined instruments and equipment 15+ times per week, ensuring all were cleaned, in good working order, and organized for the physician
- Collaborated with 3 doctors to ensure availability of appropriate programs and services to patients
- Conducted physician referrals as well as serviced pre-certifications on an as-needed basis
- Collected lab specimens and performed basic tests
- Input information and updated patient electronic medical records
Support Specialist II
Community Connection
04.2018 - Current
- Works in partnership with families, team members and customers served to effectively implement the plan of care;
- Handling 2-3 clients in a day. Provides one on one, family and group support including implementing and maintaining services; coaching and skill teaching through school activities, after school group work, meal preparation, daily hygiene tasks, employment sites, social and recreational activities;
- Accesses resources necessary to implement the service plan in a manner sensitive to the customer, family and community
- Makes adaptations according to specific developmental, mental health and medical needs;
- Accurately completes daily service notes documenting services and progress toward achieving the individual’s plan goals;
- Communicates with family members and supervisors regarding the effectiveness of services and assists customer and family in identifying the strengths and needs of individuals served;
- Provides demonstration and cross training for peers of skills to be used with specific customers, when requested by supervisor.
Patient Access Representative
PeaceHealth Ketchikan
06.2021 - 11.2021
- Answer 60+ calls per day
- Register 150+ patients with accurate patient demographic, financial data
- Verify coverage and ensures all insurance requirements are met, as well as obtaining all prior authorization and/or referrals as appropriate prior to patient arrival
- Responds to customer’s inquiries
- Assists with departmental coverage as needed
- Manages daily appointment schedules which may include reminder calls and calling all referrals
- May transport patients utilizing escort or wheeled transport equipment.
Assisted Living Aide
Ketchikan Pioneer Home
05.2019 - 08.2020
- Provide high quality personal care to assisted living home residents in a warm, supportive, and caring manner
- Following the resident's Assisted Living Plan, this position assists residents with lifting, turning, moving, positioning, and with transporting into and out of bed, wheelchairs, bathtubs, lifts, and using walkers and canes, etc
- Providing programs that promote physical well-being and relationships by involving residents in activities where they engage in meaningful person to person social interchange with other residents, family, friends and staff.
Education
Certificate - Medical Assisting
U.S. Career Institute
02.2021
Bachelor of Science - Nursing
BATAAN PENINSULA STATE UNIVERSITY
06.2017
Skills
- Physically and Mentally fit
- Patient Care
- Patient Charting
- Inventory Management
- Administrative and Clinical Support
- Microsoft Office
- Bilingual
Certification
- CCMA - Certified Clinical Medical Assistant
- BLS (AHA) Certification - 2022-Present
- First Aid and BLS Certification - 2022-Present
Timeline
Patient Access Representative
PeaceHealth Ketchikan
06.2021 - 11.2021
Certified Medical Assistant
PeaceHealth Ketchikan
12.2020 - Current
Assisted Living Aide
Ketchikan Pioneer Home
05.2019 - 08.2020
Support Specialist II
Community Connection
04.2018 - Current
Certificate - Medical Assisting
U.S. Career Institute
Bachelor of Science - Nursing
BATAAN PENINSULA STATE UNIVERSITY
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