Apprintiss Phelps
3185 Medina Drive,GA
Summary
Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes.
Professional with significant expertise in team leadership and operational management. Proven track record in driving team collaboration and delivering impactful results. Skilled in conflict resolution, process optimization, and strategic planning, with flexible approach to evolving business needs. Known for reliability, strong communication, and fostering productive work environment.
Overview
15
15
years of professional experience
Work History
Alcohol and GPS Monitoring Supervisor
SCRAM Systems
04.2022 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Probation Parole Officer
Judicial Service
04.2020 - 04.2022
- Identified potential risks to community safety through rigorous assessments of offender behavior patterns and needs.
- Developed strong rapport with offenders through consistent communication while enforcing accountability for their actions.
- Conducted regular home visits, employment checks, and drug screenings to confirm compliance with probation or parole conditions.
- Ensured accurate record-keeping by maintaining detailed documentation of offender progress, violations, and actions taken.
Macon State Prison
Correctional Officer
01.2010 - 10.2017
- Prepared, processed and maintained forms, reports, logs, records and activity journals.
- Escorted inmates to and from cells, court, hospitals and medical appointments.
- Conducted routine and emergency head counts.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers.
- Tracked inmates through head counts, visitor logs and scheduled activities.
- Observed behavior of residents individually and in groups.
- Maintained order and security in the correctional facility by enforcing rules, regulations, and procedures.
- Inspected housing cells and directed teams completing in-depth searches for contraband or damage.
Correctional Officer
Corecivic Inc.
10.2010 - 01.2017
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Developed strong problem-solving abilities by effectively addressing conflicts among inmates or other security concerns within the facility.
- Upheld high ethical standards throughout daily operations by adhering to departmental policies, procedures, and relevant legal frameworks.
Education
MBA - Business Administration And Management
Strayer University
Washington, DC07.2024
Bachelor of Science - Criminal Justice
Strayer University
Washington, DC03.2023
Associate of Arts - Criminal Justice
South Georgia Technical College
Americus, GA03.2014
Skills
- Safety protocols
- Team building and leadership
- Document review
- Risk management
Timeline
Alcohol and GPS Monitoring Supervisor
SCRAM Systems
04.2022 - Current
Probation Parole Officer
Judicial Service
04.2020 - 04.2022
Correctional Officer
Corecivic Inc.
10.2010 - 01.2017
Macon State Prison
Correctional Officer
01.2010 - 10.2017
MBA - Business Administration And Management
Strayer University
Bachelor of Science - Criminal Justice
Strayer University
Associate of Arts - Criminal Justice
South Georgia Technical College
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