APRIL ADAMS
CHICAGO,IL
Summary
I am eager to showcase my talents and utilize my skills and experience to contribute to the professional growth and development of the organization. I am highly motivated, dependable, and demonstrate professionalism in handling various organizational functions and providing administrative support that is critical to the organization's success. I have a proven ability to thrive in various environments and achieve positive results.
Overview
10
10
years of professional experience
Work History
Procedure Scheduler
Northwestern Hospital
11.2020 - Current
- Scheduled surgical procedures for high- volume surgical department, managing up to 30 surgeries per week, reducing 20% of scheduling errors.
- Collaborate closely with surgeons, anesthesiologist and nursing staff to ensure optimal scheduling and resource allocation.
- Streamlined coordination between departments by proactively identifying opportunities for improvement within procedure scheduling workflows.
- Demonstrated flexibility in adapting to changing priorities while maintaining excellent attention to detail in processing complex schedules.
Patient Service Representative
Rush University Medical Center
02.2019 - 10.2020
- Verified insurance eligibility and benefits coverage.
- Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
- Managed patient registration process, confirming data accuracy and completeness.
- Contributed to a positive clinic environment by consistently displaying compassion, empathy, and professionalism when interacting with patients.
Admitting Registrar
Mt. Sinai Hospital
02.2015 - 02.2019
- Rotated across various departments, including admissions, emergency room, ultrasound, and ER, performing comprehensive patient
- Verified insurance information and communicated with the prior authorization department regarding referrals and authorizations.
- Typed and provided still birth and death certificates to the appropriate
- Coordinated with medical professionals from other healthcare institutions regarding the transfer of patients to our facility.
- Managed internal patient transfers based on the appropriate level of care required within the bed control department.
- Accurately and promptly registered Level 1 trauma patients in the emergency department.
Skills
- Surgical scheduling
- Electronic Health Records (EHR)
- Medical terminology
- Patient communication
- Operating room coordination
- Time management
- Administrative support
- Conflict resolution
- Attention to detail
- Customer service
Timeline
Procedure Scheduler
Northwestern Hospital
11.2020 - Current
Patient Service Representative
Rush University Medical Center
02.2019 - 10.2020
Admitting Registrar
Mt. Sinai Hospital
02.2015 - 02.2019