Dannie Cantrell
Charleston,WV
Summary
Highly organized Procedure Scheduler with a background in coordinating and scheduling medical procedures, ensuring smooth workflow within healthcare facilities. Strong skills include multitasking, maintaining high levels of accuracy and meeting tight deadlines. Successfully ensured patient preparation for procedures, improved scheduling efficiencies and facilitated effective communication between patients, doctors and other healthcare staff.
Overview
1
1
Language
1
1
Certification
1
1
year of post-secondary education
10
10
years of professional experience
Work History
Procedure Scheduler
Vandalia Health
Charleston, WV
10.2022 - Current
- Scheduled patient appointments using electronic health record systems.
- Coordinated with clinical staff to manage daily procedure logistics.
- Communicated effectively with patients regarding procedure preparation instructions.
- Updated scheduling software to reflect changes in patient availability.
- Verified insurance information and obtained necessary authorizations for procedures.
- Assisted in managing physician schedules to optimize workflow efficiency.
- Pulled patient charts for upcoming appointments.
- Secured pre-authorizations and pre-certifications for minor surgical procedures performed in office settings.
- Maintained communication with providers, technicians, and other staff members on a daily basis.
- Performed administrative duties such as filing paperwork and entering data into computer systems.
- Identified potential problems in the schedule process before they occurred.
- Ensured all necessary paperwork was completed prior to scheduled procedures.
- Answered phone calls and took messages for staff members.
- Updated patient records with appointment and billing information promptly.
Phlebotomist
Qlabs
Charleston, WV
08.2020 - 12.2022
- Collected blood samples using proper techniques and equipment.
- Maintained accurate patient records and documentation for each procedure.
- Ensured compliance with safety protocols and infection control measures.
- Collaborated with healthcare team to schedule patient appointments efficiently.
- Trained new staff on phlebotomy procedures and best practices.
- Assisted in preparing specimens for analysis using laboratory protocols.
- Organized and labeled samples for efficient retrieval during testing.
- Conducted routine quality control checks on laboratory processes and procedures.
- Documented findings accurately in lab notebooks and electronic systems.
Travel CNA
CAMC Hospital
Charleston, WV
08.2016 - 10.2020
- Provided direct patient care in various departments across hospital facilities.
- Assisted nursing staff with daily activities and patient mobility needs.
- Monitored and documented vital signs for patients during shifts.
- Communicated effectively with patients and families about care plans.
- Maintained cleanliness and safety of patient rooms and common areas.
- Assisted patients with personal hygiene tasks such as brushing teeth and washing hands.
- Maintained records of patients' vital signs and health care information.
- Ensured safety of all passengers aboard vehicles used for transport.
- Educated family members about proper care techniques when applicable.
Education
Phlebotomist - Phlebotomy
West Virginia Junior College
Charleston, WV 09.2020 - 12.2020
CNA - Certified Nursing Assistant
Bridge Valley Community College
Charleston, WV 10.2011 - 12.2011
GED - GED
Garnet Career Center
Charleston, WV 04.2010 - 06.2010
Skills
- Electronic health records
- Scheduling software
- Insurance verification
- Patient appointment scheduling
- Clinical communication
- Healthcare compliance
- Workflow optimization
- Problem solving
- Effective communication
- Scheduling expertise
- HIPAA compliance
- Data entry
Languages
English
Full Professional
Certification
- Phlebotomist
Timeline
Procedure Scheduler
Vandalia Health
10.2022 - Current
Phlebotomist - Phlebotomy
West Virginia Junior College
09.2020 - 12.2020
Phlebotomist
Qlabs
08.2020 - 12.2022
Travel CNA
CAMC Hospital
08.2016 - 10.2020
CNA - Certified Nursing Assistant
Bridge Valley Community College
10.2011 - 12.2011
GED - GED
Garnet Career Center
04.2010 - 06.2010