April Allen
Dutton,AL
Summary
Friendly and dedicated to providing exceptional service to clients. Energetic professional with excellent skill and technique. Flexible hard worker ready to learn and contribute to team success. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Overview
16
16
years of professional experience
Work History
Licensed Cosmetologist
Whirl Wynn Hair and Nail Salon
Section, AL
04.2017 - Current
- Met with new clients and provided successful hair consultations detailing expectations for color, style and cut.
- Increased sales by providing exceptional service and maintaining positive and energetic attitude.
Consumer Advisor
BCBST
Chattanooga, TN
04.2009 - Current
- Maintained accurate records of customer interactions using various software programs.
- Asked probing questions to determine service needs.
- Mentored new trainees, and maintained great employee relationships.
- Maintained a high level of professionalism when dealing with difficult customers.
- Utilized active listening skills to interpret verbal communications accurately. To ensure I could understand needs, resolve issues, and answer all questions.
- Utilized various software programs, such as Microsoft Word, Excel, and Outlook, for daily tasks.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Willing and eager to learn and enhance my skill set, I am always open to guidance and training to achieve this.
Education
Some College (No Degree) - Nursing
Northeast Alabama Community College
Rainsville, ALSkills
- Critical Thinking
- Microsoft Office
- Analytical Thinking
- Problem-Solving
- Attention to Detail
- Time Management
Timeline
Licensed Cosmetologist
Whirl Wynn Hair and Nail Salon
04.2017 - Current
Consumer Advisor
BCBST
04.2009 - Current
Some College (No Degree) - Nursing
Northeast Alabama Community College
Similar Profiles
Tommie KnoxTommie Knox
Receptionist at Shear Bliss Hair And Nail SalonReceptionist at Shear Bliss Hair And Nail Salon
Ramandeep KaurRamandeep Kaur
Nail Technician at Jannat Hair and Nail SalonNail Technician at Jannat Hair and Nail Salon
Jennifer BlackburnJennifer Blackburn
Licensed Nail Technician at Altered Images Hair and Nail SalonLicensed Nail Technician at Altered Images Hair and Nail Salon