April Aranda
Maximus
El Paso
1
Language
12
years of professional experience
To pursue and obtain a position as a Dental Assistant, applying my clinical training, proficient communication skills, and dedication to patient-centered care in a collaborative and growth-oriented environment.
Work History
Call Center Representative
2 Years 9 Months- Assisted policyholders with inquiries regarding Medicare plans and verified their information for accuracy.
- Medicare Claims - Assist beneficiaries to find out details of a claim and why it wasn't paid.
- Facilitated cancellation of insurance and dental plans for consumers, guiding them through the process to ensure understanding.
- For Marketplace, if they don’t want to apply on the phone, they can also apply online.
Stocker
5 Years 5 Months- Received, stored, and issued sales floor merchandise to ensure availability for customers.
- Stocked shelves, racks, cases, bins, and tables with merchandise while arranging displays to enhance customer attraction.
- Conducted regular physical counts of stock to maintain inventory accuracy.
Call Center Representative
3 Years 11 Months- Interacted with customers to educate them about nonprofit services and initiatives.
- Scheduled appointments for donations and confirmed donor information to ensure accurate processing.
- Acquire donations to assist individuals in need through nonprofit programs., clothing, bedding, and bath items if they are in good working condition.
Education
Certificate of Completion - Dental Assisting
Skills
Chairside Assisting
Basic Life Support (BLS) for Healthcare Providers
Restorative Materials
Sterilization
Base and Cavity Liners
Dental Charting
Preventive Dentistry
Dental Terminology
Languages
Spanish
Full Professional
Timeline
Call Center Representative
Maximus
06.2023 - 03.2026Read More
Stocker
Walmart
01.2018 - 06.2023Read More
Call Center Representative
Apogee
02.2014 - 01.2018Read More
Pima Medical Institute
Certificate of Completion from Dental Assisting
Read More